Job
- Level
- Experienced
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Nuremberg
- Working Model
- Onsite
Job Summary
In this role, you will take responsibility for user support in Windows and Microsoft 365 environments, optimize core services, plan patch management, and manage security infrastructures and IT security projects.
Job Technologies
Your role in the team
- Responsibility for cross-site end-user support in the Windows and Microsoft 365 environment, including analysis, prioritization, and sustainable resolution of technical issues.
- Administration, optimization, and continuous development of core Microsoft 365 services (Entra ID, Teams, SharePoint Online, Exchange Online, Intune).
- Execution of complete life-cycle management for clients, mobile devices, as well as printing and telecommunications systems.
- Planning and implementation of patch and update management processes as well as conducting structured software rollouts in server and client environments.
- Monitoring of security-critical infrastructures including detection, analysis, and escalation of security incidents.
- Active participation in internal IT security projects as well as the implementation and compliance with policies within the framework of DIN/ISO certifications (ISMS).
- Creation, maintenance, and further development of technical documentation as well as the establishment and upkeep of a knowledge base for sustainable knowledge management.
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Our expectations of you
Education
- Completed IT training (e.g., Fachinformatiker*in Systemintegration) or a comparable qualification with several years of professional experience.
Qualifications
- Solid knowledge of Microsoft 365 Cloud and administration of hybrid Active Directory environments.
- Good knowledge of Microsoft operating systems, network and firewall technologies, as well as monitoring and security tools.
- Strong service and customer orientation as well as high communication skills.
- Confident demeanor and good communication skills in German and English.
- Analytical, conceptual thinking and a structured, independent working style.
Experience
- Ideally, knowledge of ITIL processes and experience in the context of ISMS certifications.
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What we offer
- In our successful family business with direct communication and flat hierarchies, you will find an innovative, secure working environment and a team that passionately and dynamically works together to achieve goals.
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Topics that you deal with on the job
Job Locations
This is your employer
Ernst Müller Gmbh & Co. Kg
Die Müller Fördertechnik ist ein 1954 gegründetes Familienunternehmen mit über 60 Jahren Erfahrung in Linde-Gabelstaplern.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Industry, Production