Job
- Level
- Senior
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will develop technical architectures for ServiceNow, design integration strategies, and support implementation teams to create efficient solutions according to customer requirements.
Job Technologies
Your role in the team
- Development of technical architectures and designs considering functionality and scalability, coupled with collaboration with clients and stakeholders to identify their business and technical requirements.
- Development of integration strategies for seamless interaction of ServiceNow with existing systems, as well as identification of optimization potentials to enhance efficiency, user-friendliness, and performance.
- Provision of expert knowledge for the optimal utilization of the ServiceNow platform as well as technical support for developers and project teams to ensure adherence to coding standards and best practices.
- Support of implementation teams during projects to ensure the correct execution of the architectural design as well as review of the implemented solutions for quality and fulfillment of business requirements.
- Conducting reviews and validations of architectures to ensure their robustness and future-proofing, as well as effectively communicating technical concepts to various stakeholders.
- Building and maintaining relationships with clients and internal teams to promote effective collaboration, as well as developing solutions that are scalable for future requirements and ensure optimal resource utilization.
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Our expectations of you
Qualifications
- Comprehensive understanding of various modules such as ITSM, ITOM, ITBM, and HR Service Delivery, as well as current ServiceNow certifications.
- Knowledge of software and data architecture as well as integration patterns, including API integration with REST and SOAP, and middleware technologies to design stable and scalable solutions.
- Ability to model and analyze business processes as well as to understand and document customer requirements in order to develop targeted solutions.
- In-depth knowledge of the ITIL framework for designing efficient processes as well as the application of best practices to improve service management.
- Ability to present technical concepts clearly and understandably, build effective relationships with stakeholders, and incorporate their needs into the solution architecture.
- As a structured team player (m/f/x) with a high degree of initiative, you possess strong communication skills as well as fluent German and English language skills.
Experience
- Experience in leading projects and teams to implement ServiceNow solutions, as well as a commitment to mentoring and continuous learning in the field of ServiceNow and industry trends.
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What we offer
- Flexible working hours with flextime regulation and travel time are considered working hours.
- 30 days of vacation, additionally December 24th and December 31st are non-working days.
- Sabbatical of up to one year possible.
- Remote work as well as mobile working abroad within the EU are possible.
- Attractive benefit and compensation optimization programs: company pension scheme, JobRad, job ticket, exclusive discounts via corporate benefits, and much more.
- Extensive health and wellness benefits: extended continued pay during illness, company medical services, accident insurance also for leisure accidents worldwide, family support services.
- Internal and external training opportunities at the NTT DATA Academy with technical training, certification programs, soft skills courses, and Udemy access.
- Varied corporate volunteering opportunities, diverse communities and initiatives (on diversity, equity & inclusion, sustainability, and more) with knowledge exchange at eye level.
- Team-oriented corporate culture with plenty of scope for creativity.
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- ⏸Educational Leave/Sabbatical
- 🅿️Employee Parking Space
- 🏠Home Office
- ⏰Flexible Working Hours
- 🏖️Workation
Higher Take-Home Pay
- 🚙Company Car
- 📱Company Phone for Private Use
- 💻Company Notebook for Private Use
- 👴🏻Company Retirement Provision
- 🚎Public Transport Allowance
Health, Fitness & Fun
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
NTT DATA Deutschland GmbH
As the world's leading provider of IT services and global innovation partner, we combine global presence with local market expertise. Our professional IT services include consulting and system development to outsourcing.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.7
Engineering
3.1Culture
3.6Workingconditions
4.2Career Growth
4.0
ServiceNow Senior Solution Architect
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
