Job
- Level
- Experienced
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you design the architecture of the global ServiceNow platform, consult teams on technical process design, and develop documentation to ensure stable operations.
Job Technologies
Your role in the team
- Your overall responsibility is the architectural design of the global ServiceNow platform.
- The globally deployed ServiceNow platform at G+D is a strategic pillar for all IT services, and you will assume comprehensive and independent architectural responsibility.
- You are a key player for global ServiceNow projects by consulting and supporting the business in planning, technical process design, evaluation, and implementation of new ServiceNow platform services.
- Your high motivation towards keeping the platform architecture aligned with best practices and out-of-the-box reference architecture ensures stable operation and high availability of the platform services.
- As the complete and compliant documentation is one of our crucial requirements, we trust you in keeping the technical platform documentation on a high level of quality and valuable content.
- The self-motivated evaluation of new technological developments regarding the ServiceNow platform drives you and delivers us the head start for new projects.
- Standing still is regression, but you push the platform forward by regular reviews of the installed base components and processes as CSI initiatives.
- No one is an island, so you are professionally leading and coaching internal and external service providers and technical consultants.
- Do good and let others know about it is your strategy by regularly informing stakeholders about the status of central projects, roadmaps, and innovations in the G+D ServiceNow environment.
- And as marketing is one of your strengths, you are always developing, maintaining, and updating communication channels regarding platform services with all stakeholders.
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Our expectations of you
Education
- Completed technical degree or degree in business informatics.
Qualifications
- Outstanding knowledge on the CORE technology including data architecture, database design, technical configuration and overall implementation.
- Deep procedural/functional and technical understanding of the CMDB and the CSDM.
- Understanding process design and documentation as basis for daily work.
- Independent, solution-oriented, and structured working style.
- Interest in new and innovative solution approaches.
- Friendly, communicative, and team-oriented demeanor.
- Willingness to travel as required.
- Excellent German and English skills, both written and spoken.
Experience
- At least five years of experience in ServiceNow and ServiceNow architectural design.
- Very good knowledge of and experience with the ServiceNow applications and functions, i.e., ITSM, ITOM, SPM, and Request Management.
- Good knowledge and experience in the ServiceNow applications or functions ITAM, CSM, HRSD, GRC, and Now Assist technology as well as interface design.
- Intercultural experience, especially with India.
- Experience and confidence in public speaking situations.
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What we offer
- We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
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Giesecke+Devrient
Giesecke+Devrient ist ein weltweit tätiges Unternehmen für Sicherheitstechnologien, sowohl in der physischen als auch in der digitalen Welt. Milliarden von Menschen profitieren in ihrem privaten und geschäftlichem Alltag von G+D.
Description
- Founding year
- 1852
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Platform Architect ServiceNow
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
