Job
- Level
- Experienced
- Location
- Lübeck, Leipzig
- Working Model
- Hybrid, Onsite
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 60.000 to 86.000€ gross/year
Job Summary
In this responsible role, you will manage SAP-based business services, develop processes for quality assurance, and serve as the key contact for clients and committees.
Job Technologies
Your role in the team
- The Application Operations division is responsible for the provisioning, operation, maintenance, and support of the enterprise-wide applications used for business IT services.
- The responsibilities also include acting as deputy in the management of the SAP Customer Competence Center (SAP CCC) as well as actively participating in topic-related working and project groups within the NOW IT network and at DRV IT.
- In this role, you will play a key part in the continuous improvement process of SAP applications as well as all business services used within the NOW IT network.
- Your responsibilities particularly include: overall management of the implementation of all customer measures in the field of business services and within the SAP Customer Competence Center in the NOW IT network, including all contract- and license-related tasks.
- Responsible for designing and implementing processes for information, training, development, contract, and quality management.
- Strategic planning and further development of business and cross-functional services, including quality control and proof of economic efficiency.
- Defining key figures for cost and quality management.
- Dedicated contact person (m/f/d) for client committees and external companies.
- Professional supervision of junior staff and interns.
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Our expectations of you
Education
- To perform these particularly responsible and versatile tasks, you should have: a completed university degree in Computer Science (Bachelor of Science) or equivalent knowledge and experience.
Qualifications
- In-depth knowledge of SAP S/4HANA business applications and complementary software products.
- Interest in developing innovative concepts and advancing applications in line with SAP SE's strategic direction.
- Structured working style and analytical skills as well as strong communication and team skills.
- You have a high level of customer and service orientation.
- Conceptual and analytical work is enjoyable for you, and an independent and flexible working style is a matter of course for you.
- Continuous professional development and independent onboarding into new subject areas are equally expected, as well as the willingness to travel for business.
- A good oral and written expression in German as well as good English skills complete your profile.
Experience
- Experience in strategic planning and designing support processes to deliver business services.
- Experience in dealing with clients as well as knowledge of best practices such as ITIL or agile project management methods.
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What we offer
- A secure job with excellent accessibility by public transport, and at some locations with free parking facilities.
- Collective agreement-based remuneration up to pay grade 13 TV EntgO-DRV.
- Regular salary increases through step advancements and collective agreement adjustments.
- Statutory guaranteed annual bonus.
- 30 days of vacation as well as additional days off on December 24th and 31st.
- 39-hour workweek with flexible working hours.
- High compatibility of work and private life through remote work and alternating telecommuting.
- An additional company pension scheme.
- Employer subsidy for asset-building benefits and the job ticket, as well as incentives.
- Targeted onboarding and continuous professional development.
- A pleasant working environment in a motivated and collegial team.
- Comprehensive health management with a variety of programs and activities.
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Benefits
Higher Take-Home Pay
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Die Deutsche Rentenversicherung
The name Deutsche Rentenversicherung is the one under which the duties of statutory pension insurance in Germany are performed by different public bodies of law in Bundesträger and Regionalträger from 1 October 2005 onwards.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Manager for business services based on SAP
- Salary
- 60.000 to 86.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.37.561 to 51.192 € net/year · Tax class I
- Location
- Lübeck, Leipzig
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
