Job
In this role, you manage the ServiceNow product backlog, handle requirements, optimize data models, and advance the product vision for network and resource management solutions.
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Job technologies
Your role in the team
- Backlog Management: You ensure transparent requirements and a consistent focus on business value through structured management and prioritization of the ServiceNow product backlog.
- Requirements Management: With your understanding of network planning, rollout, fulfillment, and assurance, you translate technical requirements into clearly defined and prioritized epics, features, and user stories.
- Data modeling: By ensuring consistent data models and clear data responsibilities, you create a reliable foundation for high-quality network, resource, topology, and geospatial data.
- Product Optimization: You continuously develop the ServiceNow functionalities and, together with the relevant interfaces, ensure high data quality as well as a reliable integration with the GIS system IQGeo.
- Product vision and roadmap: Based on your professional expertise, you will shape the product vision and roadmap and drive the further development of the Network Inventory and Resource Management solutions in ServiceNow and IQGeo.
- Agile product development: In close collaboration with the development teams, you support sprint planning, backlog refinements, and reviews, thereby ensuring a targeted implementation of the product requirements.
- Stakeholder coordination: Through close collaboration with enterprise architecture, business units, and development teams, you consolidate various requirements and ensure a consistent further development of the product landscape.
Our expectations of you
Education
- Completed degree in (Business) Informatics or a comparable field of study.
Qualifications
- Strong ability to define, structure, prioritize, and manage complex requirements and product backlogs.
- Solid knowledge of ServiceNow, particularly in the modules CMDB, TNI, ITOM, HAM, SAM, or PPM.
- Knowledge of relevant ServiceNow certifications, such as CIS-CMDB, CIS-ITOM, or CIS-HAM/SAM, is an advantage.
- Idea generator who plans tasks, projects, and resources efficiently and realistically, with a willingness to engage in cross-departmental exchange.
- Excellent German and English skills.
Experience
- Several years of professional experience as a Product Owner, ideally with solid experience in ServiceNow-supported process landscapes.
- Experience with the GIS system IQGeo as well as knowledge of the telecommunications industry and ITIL-based processes is advantageous.
- Excellent communication and coordination skills, as well as experience with agile methodologies such as Scrum or SAFe.
What we offer
- Our portfolio is tailored to your needs. Whether for your job, your security and retirement planning, or for leisure. We offer a wide range of supplementary benefits!
Benefits
Health, fitness & fun
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Die Unternehmensgruppe Deutsche Glasfaser mit Hauptsitz in Borken (NRW) plant, baut und betreibt anbieteroffene Glasfaser-Direktanschlüsse für Privathaushalte und Unternehmen. Sie engagiert sich bundesweit privatwirtschaftlich für die Breitbandversorgung ländlicher Regionen. Mit innovativen Planungs- und Bauverfahren realisiert Deutsche Glasfaser in enger Kooperation mit den Kommunen FTTH-Glasfasernetze schnell und kosteneffizient – auch im Rahmen bestehender Förderprogramme für den flächendeckenden Breitbandausbau.
- 2011
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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