Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Weißensberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you serve as the main point of contact for IT inquiries, coordinate external service providers, analyze service requests, and document solutions to continuously improve the IT landscape.
Your role in the team
- Contact person for colleagues, specialized departments, and external service providers regarding IT-related topics.
- Coordination of external service providers.
- Classification and analysis of service requests and disturbances.
- Project management.
- Documentation of the solution approach.
- Communication between the business units, the IT service provider, and the internal IT team to ensure the timely processing of reported service requests and incidents.
- Continuous improvement of the IT landscape.
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Our expectations of you
Education
- Completed vocational training as an IT specialist (m/f/d) for system integration, in the field of computer science, business informatics, or a comparable qualification.
Qualifications
- Knowledge in IT infrastructure, hardware, and Microsoft software.
- Teamwork skills, strong communication abilities, conscientiousness, structured and independent work, as well as a pronounced service and consulting orientation.
- Willingness to work on-site to serve as a point of contact regarding IT issues for colleagues.
Experience
- Professional experience in First and Second Level Support.
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What we offer
- We promote your personal potential through targeted training.
- Benefit from our flexible working hours model.
- You can expect flat hierarchies, a collegial environment, and a culture of open knowledge exchange, strengthened by joint events.
- We work where others go on vacation and support you financially with your move to our area.
- Utilize employee benefits such as JobRad, EGYM Wellpass, corporate pension schemes, lifelong working time accounts, asset-building benefits, as well as subsidies for commuting costs, canteen, and childcare.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
tecnotron elektronik gmbh
As an independent E²MS service provider (Electronics Engineering and Manufacturing Services), we prioritize quality, punctuality and flexibility in the development, layout and production of electronic assemblies, devices and systems.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT specialist - system integration
- Location
- Weißensberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
