Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Schorndorf
- Working Model
- Onsite
Job Summary
In this role, you will support workshops and partners in Northern Germany, conduct technical training and market visits, troubleshoot issues, handle complaints, and document all activities in the CRM.
Job Technologies
Your role in the team
- As a Technical Field Support for the North Germany region (m/f/d), you are responsible for providing technical support to workshops and trade partners in the North Germany region (Schleswig-Holstein, Hamburg, Mecklenburg-Vorpommern, Lower Saxony, etc.) and strengthen MAHLE's technical expertise and market presence through your expertise.
- Conduct regular market visits to showcase our products and services.
- Planning and conducting technical training sessions, plant tours, and product presentations.
- On-site technical support, including troubleshooting and complaint assessment.
- Support of the Sales team at customer events, trade fairs, and technical formats such as MAHLE Techtalks.
- Creation and further development of technical training and informational materials.
- Systematic documentation of all activities in the CRM.
- Collection and dissemination of market and competitive information as well as customer feedback.
- Building and maintaining long-term relationships with workshops, wholesalers, and schools.
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Our expectations of you
Education
- Successfully completed technical training, ideally as a master automotive mechatronics technician or comparable qualification.
Qualifications
- Very good technical knowledge, ideally in the automotive aftermarket environment.
- Excellent presentation and communication skills in German and English.
- High customer orientation, independent working style, and confident demeanor.
- Good IT skills, especially CRM and MS Office.
- Class B driver's license and high willingness to travel (approximately 4 days/week).
- Residence ideally in the North Germany region or willingness to relocate to the region.
Experience
- Several years of experience in the automotive sector, ideally in technical field service.
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What we offer
- Entry level: Experienced professionals.
- Full-time / Part-time: Full-time.
- Department: Sales.
- Corporate Unit: BU3 Lifecycle and Mobility.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Mahle GmbH
Die Mahle GmbH ist ein Automobilzulieferer mit Sitz in Stuttgart. Mahle ist einer der 20 größten Automobilzulieferer der Welt und Entwicklungspartner der Automobil- und Motorenindustrie.
Description
- Founding Year
- 1920
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier
Employer reviews
by devworkplaces.com
Total
(1 Review)3.4
Culture
3.7Engineering
3.2Career Growth
3.2Workingconditions
3.7
Technical Field Support
- Location
- Schorndorf
- Working Model
- Onsite
- Diversity
- Open for all genders
