Job
- Level
- Experienced
- Location
- Frechen
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 43.000 to 54.000€ gross/year
Job Summary
In this role, you will develop solution concepts for a complex IT infrastructure, install and maintain hardware and software, and handle requests related to endpoint management and user administration in Active Directory.
Job Technologies
Your role in the team
- In a complex IT infrastructure, you develop and implement solutions and ensure the administration as well as the smooth operation of IT processes.
- You are responsible for the installation, maintenance, and support of hardware and software, as well as conducting error analysis and troubleshooting.
- Installation, maintenance, and support of hardware and software (client infrastructure - thin and fat clients) within the scope of managed service contracts and customer projects.
- Acceptance, analysis, classification, and recording of incoming inquiries and disturbances via email / ticket system or telephone on topics related to endpoint management.
- Conducting error analysis and troubleshooting, as well as monitoring in endpoint management in an environment predominantly equipped with Thin Clients.
- Analysis of existing environments; preparation and execution of migration projects.
- User administration in a Microsoft Active Directory, its GPO structure, and Microsoft Fileservices.
- Development and maintenance of concepts and documentation.
- Participation in the active further development of the existing IT landscape.
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Our expectations of you
Education
- Completed degree with a focus on information technology or a comparable qualification with relevant professional experience.
Qualifications
- Knowledge in handling Fat- and ThinClient environments.
- A high level of service and customer orientation.
- Basic knowledge in the field of network technologies.
- Car driving license.
- Basic knowledge of IT Service Management (e.g., ITIL).
- Basic knowledge in the field of database systems.
- Knowledge of the ticket system OTRS.
- Good command of German, both spoken and written.
- Furthermore, you are communicative and a team player, work proactively, and are organized and structured.
- Getting familiar with new technologies and tasks challenges you.
- An analytical and solution-oriented way of thinking and acting completes your profile.
Experience
- Good practical experience with Microsoft Windows system environments.
- Experience in a multi-tenant environment.
- Experience with central antivirus solutions (workstation computers and servers).
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What we offer
- Performance-based remuneration according to the collective agreement for public service (TVöD-VKA) - up to pay grade 10 upon fulfillment of personal and tariff prerequisites.
- Plus annual special payment & performance-based pay (LOB).
- Individual level assignment based on relevant professional experience.
- Company pension scheme.
- Permanent employment in the public sector.
- Flexible working hours | Home office.
- Individual training and development opportunities.
- Offers for corporate health management (partnership with Urban Sports Club, JobRad, Employee Assistance Program (EAP), etc.).
- Convenient location with free parking.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
KDVZ Kommunale Datenverarbeitungs zentrale Rhein-Erft-Rur
The Municipal Data Processing Center Rhein-Erft-Rur (KDVZ Rhein-Erft-Rur) acts as a municipal IT service provider, offering digital solutions for various cities and municipalities in the Rhein-Erft-Rur area. It contributes to efficient administration in the region.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator
- Salary
- 43.000 to 54.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.28.550 to 34.453 € net/year · Tax class I
- Location
- Frechen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
