Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Darmstadt
- Working Model
- Onsite
Job Summary
In this role, you ensure the smooth operation of cash register systems in retail, install and maintain hardware, troubleshoot technical issues, and support staff on-site.
Your role in the team
- In this role, you will ensure that our point-of-sale systems and the technical infrastructure in the stores operate reliably.
- Whether cash register hardware, EC card terminals, routers, or telephone support: With your expertise, you ensure smooth daily operations and serve as an important interface between the store and IT.
- You are primarily responsible for ensuring the smooth operation of our cash register systems and the adjacent technical components in our stores nationwide.
- You provide telephone support for questions and issues related to cash registers, EC card terminals, and the local IT infrastructure.
- You confidently manage the installation, setup, and replacement of cash register hardware, routers, and other IT equipment on-site in our stores.
- You pragmatically, service-orientedly, and with a focus on sustainable solutions analyze and resolve technical issues in the store environment.
- You oversee rollouts, modifications, and commissioning of new hardware.
- You also ensure close collaboration with internal departments as well as external partners and service providers.
- You provide understandable support to our employees in the stores, especially in situations where technical knowledge cannot be assumed.
- Meticulous documentation of support cases, disruptions, and solutions is second nature to you.
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Our expectations of you
Education
- You have completed training in the IT field or possess a comparable qualification.
Qualifications
- You have a good understanding of hardware, networks, routers, peripherals, and EC card terminals, and you have practical experience in the installation, configuration, and maintenance of IT workstations and technical infrastructure on-site.
- You can also communicate technical matters clearly, calmly, and appropriately for the audience.
- A structured, independent, and reliable way of working is a matter of course for you.
- You possess a strong service orientation and enjoy effectively supporting others in their daily work.
- Willingness to travel for assignments in our stores, as well as very good German language skills combined with clear communication skills, complete your profile.
Experience
- You also have experience in IT support, ideally in a branch environment or in the area of cash register systems.
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What we offer
- Approximately 45 years of experience in the sustainable reuse of used textiles.
- Highly motivated team in a relaxed and informal working atmosphere.
- Meaningful work with a positive contribution to our planet - textile recycling is active climate protection.
- 20% subsidy for company pension scheme.
- 20% discount in our approximately 70 secondhand stores and online stores.
- Interesting offers via Corporate Benefits.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
TEXAID GROUP Deutschland
TEXAID is a professional recycling company that sorts and recycles used clothing, shoes and household textiles.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Industry, Production, Trade
IT Specialist POS Support - Retail
- Location
- Darmstadt
- Working Model
- Onsite
- Diversity
- Open for all genders
