Job
In this role, you will develop tailored ServiceNow solutions, analyze business processes, design integrations and data models, and ensure technical governance throughout the entire implementation cycle.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- As a (Senior) ServiceNow Solution Architect, you will take a leading role in the technical and functional design of service management solutions.
- You are responsible for the end-to-end architecture of modern ServiceNow solutions for our clients - from presales through design to successful implementation.
- You analyze complex business processes, translate requirements into scalable technical architectures, and define modular, future-proof solutions.
- You design integrations, data models, automations, and platform strategies based on current ServiceNow best practices.
- You work closely with our developer and consulting teams, ensure technical governance, and enforce compliance with established standards.
- As a senior, you support the team in further developing our methods, templates, and technical platform standards.
Our expectations of you
Qualifications
- Successfully completed degree in Computer Science, Business Informatics, or a comparable qualification.
- Solid knowledge of multiple ServiceNow modules (e.g., ITSM, ITOM, CSM, HRSD).
- In-depth knowledge in the areas of architectures, integrations, data models, Flow Designer, CMDB, and modern platform features.
- ITIL knowledge and a solid understanding of end-to-end processes in Enterprise Service Management.
- Strong communication skills, professional demeanor, and enthusiasm for customer contact.
- Excellent command of English.
- Willingness to travel depending on the project phase.
Experience
- Several years of experience as a ServiceNow architect, lead consultant, or senior developer.
- Experience in leading workshops, consulting clients, and defining technical target architectures.
What we offer
- Flexible working hours and mobile office in coordination with the supervisor.
- Discounts through the "Corporate Benefits" portal.
- Free drinks & fruit.
Benefits
Work-Life-Integration
Food & drink
Topics you will work on
Job locations
About your employer
As a digital transformation partner, CANCOM accompanies companies into the digital future. We help our customers reduce the complexity of their IT and expand their business success through the use of state-of-the-art technology.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Industry, Production · Consulting
Employer reviews
- Engineering
- 2.6
- Working conditions
- 4.2
- Career growth
- 2.8
- Team culture
- 3.7
More jobs
These jobs might also interest you
You’ll be joining at a stage where we’re building and evolving our new CRM platform. That’s exactly what makes this role special: you won’t just develop features—you’ll actively help shape the technical foundation of a modern CRM ecosystem. Together...
Area of responsibility “DRV Bund IT” is the service provider for Deutsche Rentenversicherung Bund, developing and operating a complex IT system landscape in close coordination with its customers. Our “IT4IT” domain provides IT departments across DRV...
Lead our Stuttgart IT team, both professionally and as line manager, set priorities, and support each team member's development. Ensure the secure, reliable, and efficient operation of our heterogeneous IT infrastructure, including networks, servers,...