Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Niederkassel
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you take over the operational responsibility for clients' IT systems, ensuring proactive maintenance, process automation, and user support, thereby optimizing service quality.
Job Technologies
Your role in the team
- Assumption of operational responsibility for our clients' IT - proactive maintenance and management for smooth operations
- Automation of IT service processes (e.g., updates, patch management)
- Support of IT systems via remote maintenance and on-site
- User support for IT issues via phone, email, and remote maintenance
- Rationalization of IT services to manage more systems in less time
This text has been machine translated. Show original
Our expectations of you
Education
- Deep expertise and enthusiasm for IT are more important to us than your previous educational background.
Qualifications
- Solid IT skills in current technologies (Microsoft, virtualization, monitoring, firewalls, antivirus)
- Automation & Process Thinking - you simplify workflows and focus on efficiency
- Enjoyment of communication and fun in dealing with people
- Meticulous work ethic
This text has been machine translated. Show original
What we offer
- Attractive fixed salary with performance-based bonus
- Company pension scheme (bAV)
- Occupational supplementary health insurance (bKV)
- Monthly benefit in kind - on top of salary
- Corporate Benefits - Discounts at over 1,500 brands
- Company car option (also for private use) or job ticket
- 30 days of vacation
- Urban Sports Club - Sports and Wellness at Thousands of Locations
- Independent work with genuine creative freedom
- Comprehensive onboarding
- Regular employee reviews focused on your personal goals
- A future-proof workplace in an expanding company
- A dynamic IT team that takes technology seriously and doesn't take itself too seriously
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
HeiTech IT Solutions
As an established company in the IT sector, HeiTech IT Solutions GmbH has been providing top-notch IT services for over 20 years, tailored to the specific needs of its clients.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Technician in Managed IT Service
- Location
- Niederkassel
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
