Jobs at Stadt Mülheim an der Ruhr

IT Support Acceptance, qualification, and processing of incoming support requests from municipal schools (First-Level Support) via telephone and ticketing system. Second-Level Support for mobile and stationary end devices Assessment and escalation of...

Your responsibilities are: First-Level Support Troubleshooting hardware and software issues Coordination with Second-Level Support, user and rights management in collaboration with Department 19 System & License Management Inventory and procure hardware...

Planning, setup, and maintenance of the data network Further development of the municipal data network Configuration and connection of active network components Regular installation of firmware upgrades Replacement of defective devices Monitoring of the...

Administration of the storage and backup infrastructure Strategic planning, specification, installation, and configuration of the central storage and backup solution as well as the tape library. Maintenance, fault analysis, and troubleshooting...

• NetApp
• commvault
• RedHat Enterprise Linux Server

Administration of End Devices (Mobile Device Management) Administration of existing management systems for mobile devices (MDM) Administration of the end devices integrated into the MDM Further development and consolidation of existing MDM solutions,...

• SAML
• Webex
• Zoom
• OpenID

UserHelpDesk Receiving and processing support requests in the first-level support area, including the use of tools such as remote maintenance and ticket systems. Escalation of complex issues to Second-Level Support Procurement Processing of IT hardware...

Management of mobile devices Administration, further development, and continuous monitoring of the existing management system for mobile devices (MDM) and related cloud servers, etc. Installation of current security patches on the central MDM systems...

• Mac OS
• Android
• Linux

Are you interested in IT, technology, and modern communication technologies? Are you solution-oriented, skilled in craftsmanship, and enjoy working in a team? Do you want to contribute through your work to ensure the smooth operation of the digital...

IT specialists can expect a career without routine - constantly changing requirements that demand new solutions. You will become familiar with various systems, programming languages, and databases, and will also stay up-to-date with the latest...

• Linux
• Windows