Jobs at ResMed Germany Inc

You independently analyze and handle complex and escalated support requests, developing sustainable solutions for our customers. You handle technical issues from 1st-level support, prioritize them effectively, and ensure they are resolved efficiently....

• MS SQL-Server
• Windows

As a Customer Service & Software Support Employee (m/f/d), you assist care facilities in successfully implementing our software solutions and quickly resolving challenges in daily work. With your work, you ensure that healthcare professionals and social...

• Salesforce Service Cloud
• TeamViewer

As an active part of our development team, you will optimize and expand our innovative software products while working in an agile environment. You have high standards for the shared code and ensure with every commit to sustainably secure and improve...

As an active part of our development team, you will optimize and expand our innovative software products while working in an agile environment. You have high standards for the shared code and ensure with every commit to sustainably secure and improve...

• GraphQL
• NGRX
• SCSS
• Angular
• CSS
• GitLab
• blackduck
• WebStorm
• JIRA
• TypeScript
• +8
• +9

Development, implementation, and maintenance of automated tests for functional, regression, performance, security, and load testing. Selection and management of suitable test automation tools and frameworks (e.g., Selenium, Cucumber) in coordination...

• .NET
• WPF
• Github Actions
• WinForms
• Selenium
• TeamCity
• Cucumber
• Postman
• REST Assured
• +4
• +6

As a Senior Platform Engineer (m/f/d), you ensure the highly available, secure, and stable operation of our platforms. In this role, you will work closely with Product, Security, Architecture, and Support to continuously develop our platforms with a...

• Infrastructure as Code
• RDS
• PKI
• Microsoft 365
• Terraform
• Ansible
• AWS
• Citrix
• +4
• +5

You are the primary contact for our customers in 1st and 2nd Level Support and ensure that technical challenges are resolved quickly. You guide new clients through a structured onboarding process and set up their systems optimally. You install,...

• SQL Server Management Studio
• Citrix
• Windows Server
• Microsoft Exchange
• +1
• +2

You support our colleagues with questions regarding client, network, software, and other IT issues. You are responsible for error analysis in the IT infrastructure. Additionally, you support IT projects and ensure their proper execution. Endpoint...

• Windows
• Mac OS
• JIRA

Support of our clients with questions regarding our AI modules - empathetic, solution-oriented, and with technical understanding. Conducting training sessions and onboarding to ensure the successful use of our software. Documentation of customer...

You identify risks and countermeasures using the toolset (Monitoring, SIEM, AV, etc.). You develop concepts for measures to improve cybersecurity. You work closely with the IT teams in implementing requirements, measures, and projects. You assist with...

• ISO 27001
• SIEM

Development of a scalable, modular (micro-)service environment for our data science portfolio. Deployment and operation of our models on API-first platforms at hyperscalers (AWS, Azure, or GCP). Assumption of project management tasks in client projects...

• AWS
• Git
• scikit-learn
• Python
• Google Cloud Platform
• JSON
• TensorFlow
• RESTful API
• PyTorch
• +5