Newerkla GmbH & Co. KG

Telephone support in the user helpdesk (1st level support) Problem analysis, troubleshooting, and user support for technical questions Documentation of tasks in the ticket system, possibly forwarding the problem statement to specialized team colleagues....

Configuration, installation, and integration of hardware and software in client/server environments on-site and at the customer's location. Administration, error analysis, and maintenance of the deployed hardware and software solutions. Implementation...

Installation and configuration of printing and copying systems Deliveries and installations of printing and copying systems 1st and 2nd level support for disruptions Warranty Case Processing Professional Data Deletion During Device Returns Assembly of...