MPDV Mikrolab GmbH

Responsibility for leading and managing a department of our application development and for the implementation and ensuring of IT projects on-time, in-quality, in-budget, and in-scope. Establishment of the architectural framework and proactive promotion...

First point of contact for national and international clients on all issues related to troubleshooting. Classification of customer inquiries via phone, email, and web portal. Thorough documentation of processes in our ticketing system. Independent...