Jobs at JOTEC GmbH

Creation, maintenance, and optimization of master data in the ERP system. Ensuring correct archiving, adjustment of storage locations, and assignment to cost centers for all product-related data. Maintenance and revision of work instructions and...

• Microsoft Dynamics

Planning, execution, and documentation of qualifications and process validations, especially software validations. Preparation of specifications and participation in the establishment of new devices and processes in collaboration with R&D, production,...

• Microsoft Office

Define and own the ERP product vision and lifecycle for Dynamics NAV (2017) and Business Central (on-prem/cloud). Lead backlog management, sprint planning, and release execution using DevOps tools. Translate complex business needs into scalable ERP...

• Microsoft Dynamics
• Microsoft Business Central
• SAP

Maintenance, monitoring, and further development of the Quality Management System (QMS) Responsibility for processes such as CAPA, Change Control, Deviations (NC), Audits, and Document Control Coordination and documentation of CAPA processes including...

Support Clinical Data Managers on low to moderately complex project tasks. Collaborate with internal and external partners (e.g., CROs, investigators). Assist in the development and modification of clinical databases and eCRFs. Execute user acceptance...

• Microsoft Office
• Python
• R

Management and further development of the electronic quality management system. Support in report creation, as well as troubleshooting software issues and performing updates to improve the system. Collaboration with the software company regarding...

Architect, implement, and maintain scalable, secure enterprise EUC solutions. Act as a global technical escalation point for EUC-related issues. Drive service quality across Active Directory, M365, Intune, Jamf, SharePoint, and more. Lead continuous...

• SharePoint
• Jamf
• Active Directory
• Microsoft 365
• Microsoft Intune
• +2

Provide 1st and 2nd level IT support for end users. Troubleshoot and maintain computer systems, software, mobile devices, printers, phones, and A/V systems. Support internal users with IT questions and technical issues. Manage helpdesk tickets and...

• VPN
• iPadOS
• Mac OS
• iOS

Provide 1st-3rd line technical support to end users in a multi-site, international environment. Maintain and troubleshoot computer systems, mobile devices, printers, A/V, and phone systems. Install and maintain software packages and system images...

• Microsoft 365
• Windows
• Microsoft Teams
• Jamf
• Mac OS
• iPadOS
• iOS
• Microsoft Intune
• Microsoft Office
• +7
• +8

Provide effective technical support and troubleshooting to resolve IT issues promptly and ensure seamless operations. Deliver exceptional customer service by addressing user concerns efficiently and maintaining high levels of satisfaction. Maintain...

• Microsoft Teams
• Windows
• ITIL
• iOS
• Microsoft Office
• iPadOS
• Microsoft Intune
• Jamf
• Microsoft 365
• +6
• +7

Support in the planning and configuration of IT systems. Setup, maintenance, and management of systems. Troubleshooting and resolving errors during incidents. Support of the IT team with user support as well as independent execution of defined tasks....

• Microsoft Office

Responsibility for the management and further development of the electronic quality management system. Support in creating reports, as well as troubleshooting software issues and performing updates to improve the system. Interface between Artivion and...