ACP IT Solutions AG
2 Jobs
ACP IT Solutions AG·Hamburg, Kolbermoor
You and your colleagues will be responsible for the administration and further development of our ACP Cloud platform. You support the colleagues from 2nd level support in analyzing and resolving fault reports. Furthermore, you continuously develop our...
ACP IT Solutions AG·Munich, Kolbermoor
Independent determination of customer needs including the development of solutions for application and desktop virtualizations. You manage complex and heterogeneous server systems. You have a keen eye on the market, enabling you to provide technically...
ACP IT Solutions AG·Kolbermoor
Review and analysis of incoming ("Quality Gate") and processed tickets regarding completeness, accuracy, response time, and content quality. Development and implementation of processes for the continuous improvement of ticket handling and management....
ACP IT Solutions AG·Jena
You work in our IT service team supporting our managed service clients. You systematically analyze and resolve errors in the IT environment. You handle incidents, service requests, and change requests in second-level support. You create and maintain...
Planning, implementation, and administration of open-source solutions. Continuous improvement of the monitoring system and oversight for consistency. Resolving 2nd and 3rd level tickets in the open source / Linux environment. Solution for...
Independent determination of customer needs, including the development of solutions for application and desktop virtualization. You manage complex and heterogeneous server systems. You have a keen eye on the market, enabling you to provide technically...
Management of complex system environments in the enterprise customer sector. Processing monitoring events and troubleshooting. Communication with our clients on more complex issues. Supporting colleagues from 2nd Level Support in analyzing and resolving...
Sustainable consulting and design of customized IT security solutions. Installation and configuration of IT security components. Confident demeanor and presentation of solutions to the client. Meticulous maintenance and creation of project...
ACP IT Solutions AG·Halle (Saale), Halle
Installation and wiring of hardware components such as servers, storage, LAN/SAN switches, backup and archive solutions, tape libraries. Basic & detailed configuration of the solution design. Migration of customer systems to the implemented...
Setup and management of monitoring tools and systems such as PRTG and CheckMK. Continuous development of our customer monitoring and our customer reporting. Monitoring and analysis of system and network performance. Creation of reports and dashboards to...
As an apprentice in IT systems integration, we will show you the daily operations as a service provider within our own company and at our clients' sites. In the 3-year training program, we provide you with the essential practical foundation for...
Are you an expert in Windows systems and looking for a new challenge? Then we have the perfect position for you! Management of complex system environments in large customer settings Administration of Microsoft Servers, Office 365, Active Directory...
Technical and disciplinary leadership of the Service Management team. Ensuring and further developing IT service processes as well as service operations in accordance with ITIL (Service Value Chain) and continuous optimization of service quality....
ACP IT Solutions AG·Leinfelden
Comprehensive insight into our various corporate divisions. Learning wireless LAN lighting, installation, and documentation. Support in the execution of service and maintenance. Learning to install copper and fiber optic data networks.
ACP IT Solutions AG·Traunstein
Processing of IT-specific customer inquiries Initial attempts at solutions together with the customer Efficient handling of support requests in the ticket system Troubleshooting for Windows systems (Client & Server) and MS Office Support in using...