Dietzenbach
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Stegmann Systems GmbH
In this role, you manage applications and interfaces, optimize their operation, analyze and implement solutions, and automate processes while collaborating closely with business departments.
Advancis Software & Services GmbH
In this role, you will solve complex technical issues for international partners and clients, analyze PSIM systems, and provide hands-on debugging and optimization support in remote sessions.
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MSX International GmbH
In this role, you will assist dealerships and workshops in Germany with technical vehicle inquiries, analyze complex issues, and develop solutions while collaborating closely with an automotive manufacturer.
Controlware GmbH
In this position, you will handle security-related incidents within the ticketing system, analyze issues, and provide 2nd and 3rd level support in the firewall domain, particularly with technologies like Check Point, Palo Alto, or Fortinet.
Scholpp Gmbh
In this role, you will support the IT helpdesk, analyze and resolve issues via remote access, administer user environments in Azure, and contribute to IT projects for maintaining high-availability solutions.
You will support the IT Helpdesk by accepting and processing incident reports, analyze issues via remote access, and manage IT environments, including Microsoft Azure administration.
Processing and analysis of incidents, service requests, changes, and problems in the ticket system. 2nd- and 3rd-level support for the security infrastructure of renowned clients. Independent fault analysis, possibly reproducing the issue in the...
SOMI Solutions GmbH
Receiving, analyzing, and processing incidents, service requests, changes, and problems in compliance with SLAs. 2nd and 3rd level support of complex customer IT infrastructures. Management of complex and cross-disciplinary incidents, service requests,...
Central contact for service requests from national/international customers and internal users. Review and processing of service requests (tickets) in compliance with SLAs and KPIs (e.g. 'First Clear Rate'). Classification, routing and coordination of...
Act as the first point of contact for our customers in first and second level network support. Customer support in day-to-day operations, particularly processing and managing customer inquiries in incident and change management. Administration of...
Support Engineer (m/f/d) Collaboration Receiving, analyzing and processing incidents, service requests and changes 2nd and 3rd level support for the collaboration infrastructure of our well-known customers If necessary, follow-up of reported faults and...