Microsoft Office
Ludwigshafen am Rhein
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DIS AG
In this role, you assist users with account setup, respond to support requests, and troubleshoot issues in Windows and Office to ensure smooth IT operations.
In this role, you monitor customer systems, independently handle incident reports, ensure ticket processing quality, and actively support projects in the IT infrastructure environment.
In this role, you provide support to internal customers in 1st and 2nd level, resolve IT issues, perform software and hardware updates, and participate in IT projects and maintenance tasks.
In this role, you will handle IT requests via the ticket system, assist users with hardware and software questions, and perform installations and problem analyses in collaboration with the IT team.
In this role, you handle IT requests through various channels, optimize first-level support tickets, and efficiently resolve hardware and software issues in the user environment.
In this role, you analyze customer needs and advise on suitable IT solutions. You prepare offers, coordinate order processing, and communicate between departments and sales teams.
In this role, you process inquiries in 1st and 2nd level support, install and maintain hardware and software, and assist in IT projects, alongside documenting support cases.
In this role, you will support and advise internal customers in 1st and 2nd Level support, conduct software and hardware updates, actively participate in IT projects, and efficiently resolve issues while maintaining systems.
In this role, you are responsible for IT infrastructure management, assist with device installations and administration, support projects like the Windows 11 migration, and document technical processes for your team.
In this role you provide technical 1st-level support to internal users, handle tickets, install hardware and software, analyze and resolve Windows, MS Office and network issues together with the IT team.
In this role you document incidents, create first-line solutions, track and follow up on faults, handle ticket requests, support users on-site when needed, manage hardware, coordinate repairs and assign user permissions.
In this role you support internal users with hardware and software issues, troubleshoot incidents in first- and second-level support, set up workstations, run hardware tests, and administer Office365 and Active Directory.
In this role you support users and log tickets, manage AD/Azure/Intune accounts and permissions, maintain IT security standards, troubleshoot issues and perform server and client rollouts using central desktop management.
In this role you handle requests via phone, email or ticket system, diagnose and resolve first‑ and second‑level incidents, manage Active Directory and Office365, support users with hardware/software and document processes.
In this role you handle requests via phone, email and tickets, resolve 1st-/2nd-level incidents, administer AD and Office365, support users with IT issues, perform inventories, run hardware tests and document processes.