Lead ITIL Jobs in Dusseldorf

In this role, you lead the Product Owner community, harmonize product management standards, and manage the ServiceNow product backlog to implement value-adding requirements.

In this role, you will take strategic ownership of the continuous optimization and stable operation of the campus network platform, leading a specialized team to ensure service quality and security.

In this role, you design ServiceNow solutions, advise clients, and lead transformation projects while mentoring teams in implementation and problem-solving.

As a group leader in document management, you are responsible for the availability and performance of business support systems, optimizing workflows, and leading your team to proactively resolve issues in operations.

In this role, you lead a team responsible for the availability of Business Support Systems, optimize processes, proactively resolve issues, and ensure compliance with ISO and company policies.

In this role, you will develop a skilled service desk team, optimize incident management processes, and build modern reporting systems using Power BI while acting as a bridge between business and IT.

In this role, you will be responsible for conducting IT risk and vulnerability assessments, designing and implementing audit reviews using modern data analytics and automation techniques.

In this role, you lead a dedicated team, optimize network processes, implement innovative automation solutions, and ensure compliance with regulatory requirements by actively managing external service providers.

You lead a team in network management, optimize processes, oversee a stable network operation, and implement innovative automation solutions while ensuring compliance with regulatory requirements.

In this role, you will take overall responsibility for the IT organization, lead digitization projects, and optimize processes using automation and AI-driven solutions to provide a service-oriented IT environment.

In this role, you lead the service desk team, optimize 1st-level support, analyze service metrics, and coordinate IT projects while focusing on hardware management and documentation of operational processes.

In this role, you will lead and develop a motivated Service Desk team, optimize incident management processes using KPIs, and take responsibility for the strategic advancement of our infrastructure with modern technologies like Power BI.

You lead and develop your team in accordance with our leadership guidelines - motivating, appreciative, and on equal footing. You ensure the continuous professional and personal development of your employees in the Service Desk. Together with the sister...