ITILv4 Jobs in Germany

In this role, you will take operational responsibility for IT Change and Problem Management, optimize processes, support training, and serve as the main contact point for stakeholders.

In this position, you will develop service processes and workflows, manage the end-user portal, and create reports on service quality while also contributing to the implementation of a new ITSM tool.

In this role, you will be responsible for the continuous optimization of our IT service management and will drive the development of ITSM tools. You will ensure SLAs are met and act as the Incident Manager.

Work in an agile team that develops and operates modern workplaces based on Windows 10/11. Development of Windows and browser configurations and security settings using group policies or similar tools. Setting up and configuring Intune policies to...

Their focus: The provision and further development of a secure Public Key Infrastructure (PKI). Your task: The design of overarching IT processes, system architecture, tools and methods. Your challenge: High complexity due to many technical and...

Preparation and implementation of internal ITILv4 training courses for various stakeholder groups in different ITIL disciplines and, if necessary, administration of examinations. Conceptual design of a process management MVP with associated processes,...

Preparation and implementation of internal ITILv4 training courses for various stakeholder groups in different ITIL disciplines and, if necessary, administration of examinations. Conceptual design of a process management MVP with associated processes,...

Together with your team, you are responsible for the processes for group-wide Identity and Access Management (IAM), with your focus on the interface to the technical product management of the IAM tool. You are the first point of contact for product...