Intercom
1 job opening found.
Secfix
In this role, you will handle product-related inquiries, document issues, create content for the knowledge base, and conduct quality checks to ensure exceptional customer support is provided.
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deeploi GmbH
In this role, you will develop AI agents that automate support workflows. You will focus on prompt engineering, MLOps infrastructure, and integrating with existing systems to continuously deliver optimized outcomes.
Learnfield GmbH
In this role, you will develop new products for diverse audiences, optimize monetization and user engagement, and take full responsibility for guiding learners from their first interaction to long-term subscription.
Haufe-Lexware GmbH & Co. KG
In this role, you will develop innovative customer success services, build prototypes using low-/no-code tools, and work closely with customers to identify and design proactive solutions.
In this role, you optimize the knowledge database by creating content and AI training data, address customer inquiries, and identify content gaps to enhance the quality of our AI assistants.
autarc GmbH
In this role, you will take ownership of our data infrastructure in PostHog, create dashboards, define KPIs, and establish a functional analysis to support all teams across the company.
Heinze Kunststofftechnik GmbH & Co. KG
In this role, you will be the first point of contact for customer inquiries, handling support tickets, resolving technical issues, documenting solutions, and escalating complex cases to specialist teams to ensure optimal software usage.
In this role, you will handle customer inquiries through our ticket system, independently solve technical issues or escalate them, document solutions, and support product development through customer feedback.
You will take on the professional leadership of a small, cross-functional team in Support Automation - and collaboratively develop the next generation of our self-service and AI chatbot solutions. You manage complex projects independently: from...
Rheinmetall AG
Your heart beats for IT system architectures and communication infrastructure? Then get started with us! Our unmanned reconnaissance systems (including LUNA NG) offer you an exciting product environment in which you can contribute and develop your...
MAP Consulting & Solutions GmbH
You provide our drivers with a fast, reliable, and quality service by answering their questions about contracts, shifts, or payroll You are the voice of the drivers and make sure that you share your everyday work experience with other departments in our...