Hallo Welt! Gmbh
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In this role, you address technical inquiries as a 1st and 2nd Level Support agent, assist clients in template implementation, conduct training sessions, and use a ticketing system to manage requests efficiently.
In this role, you will conduct thorough manual testing, analyze and document test results, and work closely with developers to identify bugs while ensuring the user interface adheres to design standards.
You will work closely with the development team to ensure a stable and scalable infrastructure for our product. You develop and optimize CI/CD pipelines to automate software delivery in an agile environment. You monitor the performance, scalability and...
You plan and carry out manual integration, functional and regression tests as well as technical tests, such as interface tests, API tests, XML analyses, etc. to ensure the quality of our BlueSpice software. You analyze, evaluate and document the test...
As 1st and 2nd level support, you are the central contact point for technical problems and inquiries from our users. You ensure that support requests are processed promptly and efficiently. You support our customers in the implementation of templates -...