1st Level Support Job in Stuttgart

In this role, you handle incidents and service requests in 1st and 2nd Level support, analyze issues in the Windows environment, and collaborate closely with product and infrastructure teams.

In this role, you will handle IT support requests, manage user and rights administration in Windows Active Directory, and monitor IT infrastructures to analyze disruptions and provide solutions.

In this role, you will handle support tickets, install and maintain IT devices, conduct training sessions, and assist with the upkeep of network and WLAN infrastructure while also aiding in the development of IT systems.

In this role you handle support tickets and calls for hardware and software, assist users in Windows and Microsoft 365, configure devices, document solutions, prioritize incidents and escalate complex issues.

In this role, you will handle IT support requests via phone and email, assist with hardware and software issues involving Windows, iOS, Android, and Office 365, and manage workstations and mobile devices as per guidelines.

In this role, you provide 1st-level support for airport-specific systems, maintain CUTE/CUSS/CUPS/SBDs, and collaborate closely with the system provider on AMADEUS while managing data in SAP PM.

In this role, you will handle tickets in 1st Level Support, perform staging and new installations of devices, and provide remote support to users for standard issues.

In this role, you ensure the smooth provision of IT workstations, handle support requests, troubleshoot issues, and document all processes. You will work with Windows, Linux, and macOS systems effectively.

In this role, you provide technical support in IT, handle inquiries and issues related to software and hardware, create support tickets, and ensure smooth customer service.

In this role, you will handle helpdesk calls, perform troubleshooting, and manage IT resources like Active Directory. You will also assist with workstation setups, analyze customer requirements, and document new system implementations.

In this role, you handle helpdesk calls, perform troubleshooting, and analyze customer-specific IT requirements while also managing hardware and software maintenance and configuration.

In this role, you will address IT issues in 1st-level support, advise users on hardware and software, and collaborate closely with the team to optimize our IT processes.

Telephone support and assistance for all users regarding IT-related questions about hardware and software. On-site service, such as hardware and software replacement and commissioning, error analysis, troubleshooting of existing issues, and assistance...

You handle all internal inquiries related to IT and telecommunications and document and classify them in the central ticketing system. You monitor and process open requests and incidents in the ticket system. Together with your colleagues, you...