Level
Experienced
Location
Berlin
Working Model
Hybrid, Onsite
Job Field
Product
Employment Type
Part Time
Contract Type
Permanent employment

Job Summary

In this role, you will take ownership of operations, optimize processes, lead projects, and ensure smooth support workflows while making data-driven decisions for continuous improvement.

Your role in the team

Take ownership of company operations and deliver results that are reliable and measurable.
Design and improve processes to ensure the business runs smoothly.
Organize daily workflows, ensuring smooth operations and eliminating friction.
Lead projects across feature development and marketing with precision and impact.
Manage freelancers effectively - clear expectations, timely delivery, and quality outcomes.
Oversee Support operations, ensuring consistent standards and swift issue resolution.
Conduct regular quality audits and initiate enhancements where necessary.
Ensure legal and data protection compliance—no loose ends.
Own the product roadmap: define, execute, and track milestones.
Translate business goals into technical specifications and maintain transparency with UX/UI, Dev, Marketing, and Leadership.
Analyze market data and competition, deriving actionable insights.
Drive backlog planning, prioritization, and feature rollout on time, always.
Streamline deployment, QA, support, and documentation with documented SOPs.
Monitor operational KPIs, identify risks, and course correct quickly.
Leverage automation tools for repeatable, reliable operations.
Maintain dashboards and present crisp, data-backed reports to stakeholders.
Design and execute A/B tests to validate improvements.
Coordinate release strategy, bug triage, and ensure OS compatibility.
Support monetization strategies and explore retention or acquisition opportunities.