App Operations Manager

Arise

Job

In this role, you will take ownership of operations, optimize processes, lead projects, and ensure smooth support workflows while making data-driven decisions for continuous improvement.

Job summary

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Your role in the team

  • Take ownership of company operations and deliver results that are reliable and measurable.
  • Design and improve processes to ensure the business runs smoothly.
  • Organize daily workflows, ensuring smooth operations and eliminating friction.
  • Lead projects across feature development and marketing with precision and impact.
  • Manage freelancers effectively - clear expectations, timely delivery, and quality outcomes.
  • Oversee Support operations, ensuring consistent standards and swift issue resolution.
  • Conduct regular quality audits and initiate enhancements where necessary.
  • Ensure legal and data protection compliance—no loose ends.
  • Own the product roadmap: define, execute, and track milestones.
  • Translate business goals into technical specifications and maintain transparency with UX/UI, Dev, Marketing, and Leadership.
  • Analyze market data and competition, deriving actionable insights.
  • Drive backlog planning, prioritization, and feature rollout on time, always.
  • Streamline deployment, QA, support, and documentation with documented SOPs.
  • Monitor operational KPIs, identify risks, and course correct quickly.
  • Leverage automation tools for repeatable, reliable operations.
  • Maintain dashboards and present crisp, data-backed reports to stakeholders.
  • Design and execute A/B tests to validate improvements.
  • Coordinate release strategy, bug triage, and ensure OS compatibility.
  • Support monetization strategies and explore retention or acquisition opportunities.

Our expectations of you

Education

  • Bevorzugt ein Bachelor-Abschluss in Betriebswirtschaft oder Management.

Qualifications

  • Excellent command of English-German or Russian a plus.
  • Methodical, precise, and results-oriented in your approach.

Experience

  • At least 2 years in operations or product management (experience in apps is an advantage).

What we offer

  • High-impact role with clear deliverables and visible results.
  • Flat hierarchy, direct collaboration with the CEO.
  • Remote-friendly and flexible scheduling.
  • Join a proven, stable organization with solid Health & Fitness roots.
  • Paid leave and minimal bureaucracy.

Topics you will work on

Job locations

About your employer

Arise is one of the most popular weight loss apps in the German-speaking world and is rapidly growing across the globe.

Company type
Digital Agency
Work model
Onsite, Hybrid, Full Remote
Industry
Internet, IT, Telecommunication
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App Operations Manager

Arise