Job
In this role, you monitor IT systems, perform software rollouts, and manage updates and migrations while closely collaborating with teams and external service providers.
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Your role in the team
- Operation and monitoring of IT systems and servers.
- Point of contact for updates, upgrades, and migrations of our software modules.
- Carrying out rollouts.
- Collaboration with internal teams and external service providers.
- Analysis and resolution of incidents in IT operations (second- and third-level support).
- Ensuring the traceability of activities through the use of designated Atlassian systems (Jira and Confluence).
- Processing and tracking customer orders, as well as ensuring efficient processes within the area of responsibility.
- Technical support on projects and participation in meetings with clients.
- Receiving, processing, and coordinating technical incidents and requests.
- Contribute to the further development of the IT infrastructure.
Our expectations of you
Education
- Completed degree, e.g. in computer science or business informatics, or completed vocational training in IT, e.g. as an IT specialist (m/f/d) for system integration or application development.
Qualifications
- Experience working with Docker and Kubernetes, as well as scripting (BASH, PowerShell), automation (Ansible), and M365 is desirable.
- Basic knowledge of networks and firewalls (Sophos, WatchGuard, etc.).
- Strong communication skills and a pronounced service and customer focus.
- Decision-making ability, including taking on the associated responsibility.
- Willingness to work weekends, nights, and public holidays.
Experience
- Experience in system administration of Windows and Linux servers, server virtualization (Proxmox, VMware, etc.), and databases (MySQL / MariaDB; Informix is a plus).
What we offer
- A permanent employment contract, as well as additional benefits and employer contributions to a savings plan.
- Fair and attractive compensation and 30 days of vacation.
- Versatile, varied, and responsible tasks.
- A warm and welcoming atmosphere in a collaborative team with direct points of contact (m/f/d).
- Short decision-making processes and flat hierarchies.
- Up-to-date hardware equipment.
- An open, team-oriented and pleasant working atmosphere, as well as employee events.
- Good public transport connections.
- Small offices (max. three people) – desk sharing.
- Employee parking directly at the company site and accessibility.
- Corporate fitness through “EGYM Wellpass” and JobRad (the company bike scheme).
Benefits
Health, fitness & fun
Higher take-home pay
Work-Life-Integration
Food & drink
Job locations
About your employer
We are one of the leading logistics IT service providers for performance-optimized solutions with a focus on sea and air freight handling. Through continuous further development, our CargoSoft software solution has grown into a comprehensive, modular tool for the practical handling of all logistics processes.
- 50-249 Employees
- 2000
- Digital Agency
- Onsite, Hybrid
- Internet, IT, Telecommunication · Logistics, Transportation
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