Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Freiburg im Breisgau
- Working Model
- Onsite
Job Summary
In this position, you support end-users in the helpdesk, administer Windows desktop and server environments, and configure printers and devices while acting as a technical contact.
Job Technologies
Your role in the team
- User Helpdesk for end users via remote support or occasionally on-site (Room FR / EM)
- Administration of customized Windows desktop and server environments
- Configuration of printers and other devices in the user environment
- Technical contact person for monitoring and overseeing customer-specific systems and processes
- Maintenance of server infrastructures, data backups, network infrastructure
- Creating and maintaining user manuals as well as system documentation
- Collaboration with our network partners and service providers
This text has been machine translated. Show original
Our expectations of you
Education
- Completed vocational training as an IT specialist for system integration or comparable qualification.
Qualifications
- Very good German and good English skills
- High quality awareness, structured working method
- Strong customer orientation, flexibility, and communication skills, even with 'non-IT people'.
Experience
- Professional experience in IT support is desirable.
- Experience with Microsoft Server, Active Directory, and Exchange
- Experience with MS Office, MS Windows, Mobile Devices configuration, and user support.
- Experience with DNS, domain, and mail management
This text has been machine translated. Show original
Job Locations
This is your employer
Workboxx
Als Spezialist für IT-Architekturen, Systembetreuung und Online-Dienste kümmern wir uns um die Funktionalität und Verfügbarkeit kundeneigener Netzwerke, Server und Arbeitsplätze: Von der maßgeschneiderten Auslegung über die schrittweise Implementierung und Schulung bis zum reibungslosen Betrieb.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Computer scientist / IT specialist
- Location
- Freiburg im Breisgau
- Working Model
- Onsite
- Diversity
- Open for all genders
