Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bochum
- Working Model
- Onsite
Job Summary
In this role, you will plan, configure, and install cash register systems, conduct error analyses, serve as the primary contact in IT support, and document your work to enhance quality.
Your role in the team
- Planning, configuring, and installing customized POS systems or projects.
- Creating error analyses, as well as service and maintenance work (on-site and remote access).
- You are the primary contact for IT support questions in the hotline team.
- Conducting paid on-call duties.
- You record the requests in our ticket system.
- On-site customer service.
- Performing remote maintenance.
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Our expectations of you
Education
- A technical IT training, IT degree, and/or further education in the IT field as an IT system electronics technician or equivalent.
Qualifications
- Car driving license of class B.
- Willingness to serve, customer-oriented communication, teamwork, sense of responsibility, and sustainable working methods, communication skills are among your strengths.
- You know how to identify problems, analyze them, and solve them.
- You document your activities in detail to further improve the quality of our products and services.
- You enjoy a creative working style but also have a structured work methodology.
- Proficiency in German at a native speaker level (C2) is required.
Experience
- Ideally, you have practical experience or knowledge in the POS industry, IT service, and/or project management in the cash register sector and/or in the fields of networks and connectivity.
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What we offer
- A varied activity within a motivated team.
- Company pension scheme.
- Personal and individual development.
- Capital-forming benefits.
- The opportunity to further develop your skills in the field of modern information technology.
- You finish work on Fridays at 2:30 PM.
- Corporate Benefits: Exciting and numerous employee perks await you.
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Topics You Will Work On
Job Locations
About Your Employer
ETAMIO GmbH
ETAMIO GmbH, founded by Gerassimos Miaris, is an experienced company that develops and sells innovative cash register systems for retail and related industries.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT service technician, field service, specializing in POS systems
- Location
- Bochum
- Working Model
- Onsite
- Diversity
- Open for all genders
