Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kaiserslautern
- Working Model
- Onsite
Job Summary
In this role, you handle customer inquiries in 1st and 2nd level support, utilize our ticket system for efficient organization, and deepen your expertise in energy management and SAP S/4HANA Utilities.
Job Technologies
Your role in the team
- Premium support for our municipal utility customers.
- Handle customer inquiries in 1st and 2nd level support.
- Direct customer contact via telephone support.
- Deepen expertise in the energy industry.
- Efficient organization through our ticketing system.
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Our expectations of you
Qualifications
- Knowledge in the energy industry as well as SAP S/4HANA Utilities.
- Motivation, initiative, and team spirit to achieve common goals.
- If recurring errors frustrate you, think 'Out of the Box' and independently find creative solutions.
- Flexibility.
- Class B driver's license.
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What we offer
- Opportunities for personal and professional qualification and development (training courses, workshops including certifications).
- Independent work within a professional team.
- A variety of opportunities to contribute ideas.
- An interesting and challenging field of activity in an established company with a certified data center.
- Attractive location within the IT hotspot 'Pre Park' in Kaiserslautern with good access to the motorway and public transportation.
- Flat hierarchies as well as entrepreneurial and personal development potential.
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Topics You Will Work On
Job Locations
About Your Employer
Demando GmbH
Demando GmbH, based in Kaiserslautern, Germany, is an IT service provider specializing in IT services and SAP solutions. With a team of over 100 professionals, the company offers innovative solutions for the energy sector.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
SAP Utilities Support
- Location
- Kaiserslautern
- Working Model
- Onsite
- Diversity
- Open for all genders
