Job
- Level
- Experienced
- Location
- Dresden
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you monitor and optimize IT infrastructures, administer cloud environments and Atlassian tools, and serve as the central contact point for 2nd and 3rd level support to ensure stable operations.
Job Technologies
Your role in the team
- You operate and optimize IT infrastructures with Linux, Windows Servers, cloud platforms, and Atlassian.
- You take responsibility for stable systems, contribute technical expertise, and work closely with teams and service providers.
- You are the central point of contact in 2nd- and 3rd-level support, ensuring that our employees can work reliably - both remotely and on-site.
- You are responsible for the stable operation of our Linux and Windows servers and ensure smooth operation.
- You manage our cloud environments in Azure and AWS and continuously develop them together with internal interfaces.
- You manage and administer our Atlassian Cloud environment (Jira, Confluence) and ensure clean structures, permissions, and availability.
- You monitor the system landscape using monitoring tools such as Icinga and Nagios, coordinate external service providers as needed, and document solutions in a structured manner with a focus on governance, compliance, and licensing issues.
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Our expectations of you
Education
- You have completed IT training or a comparable degree and extensive practical experience as a System Engineer (m/f/d) or IT Infrastructure Engineer (m/f/d) in the operation of complex IT systems.
Qualifications
- You possess extensive expertise in Linux environments, are familiar with Windows servers, and have already provided administrative support for cloud platforms such as Azure or AWS.
- You are familiar with working with Atlassian products, MDM solutions, and monitoring tools from your daily work.
- Basic knowledge of ITIL or comparable Service Management approaches helps you to handle incidents and problems in a structured manner.
- You work in a structured and solution-oriented manner and communicate clearly with our specialist departments as well as external service providers, in both German and English.
- You possess a valid driver's license and are willing to provide on-site IT support at our logistics center when needed.
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What we offer
- A permanent full-time employment contract and a balanced work-life balance ensure stability and job security in your professional life.
- We will structure your onboarding process in a personalized manner—with a mentor, on-site in Dresden.
- We live transparency, feedback, and the commitment to continually improve, and we give you space to actively contribute to this process.
- You can expect an environment where ideas are generated on an equal footing - with experienced colleagues who are happy to share their knowledge and support you.
- And hey, we place great importance on your development and growth. Your manager fully supports you!
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Cyberport GmbH
Cyberport is one of the largest e-commerce companies for computer technology and digital entertainment electronics in Europe. The multi-channel concept of the company enables purchase for private and business customers via the web shop, telephone sales or in one of the 16 innovative stores in Germany and Austria. We offer attractive, innovative and suitable for our customers brands such as Apple, Lenovo, Samsung, Canon. What sets us apart is personal advise and exceptionally good service.
Description
- Founding Year
- 1998
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade
IT systems engineer / IT operations engineer
- Location
- Dresden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
