Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you will assist our operations team with diagnosing and resolving issues on autonomous mobile robots both in the workshop and on-site while utilizing modern AI tools.
Job Technologies
Your role in the team
- Would you like to gain hands-on experience in the technical operation of modern robotics? Then support our operations team with diagnostics, maintenance, and commissioning of our autonomous mobile robots.
- Our robots are in daily use with customers - and like any complex hardware, they occasionally require technical support. Whether a board no longer recognizes an SSD, a WLAN connection is unstable, or a sensor fails: you help us systematically identify and resolve such issues - in our workshop in Munich and, if necessary, directly on-site at the customer's location. Throughout, you will be supported remotely by our team, and modern AI tools are an integral part of our standard toolkit.
- Hardware diagnostics on our AMRs and server infrastructure.
- Component replacement - you independently replace SSDs, cables, sensors, and embedded boards.
- Analysis on the embedded device - using the Linux command line, you troubleshoot issues, supported by AI tools like Claude.
- Network & WLAN diagnosis - you narrow down connection issues on the robots.
- Log analysis - you evaluate log data and systematically determine the cause of errors.
- Commissioning & On-Site Support - you assist remotely and directly at the customer's location during commissioning and urgent disruptions.
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Our expectations of you
Qualifications
- Enrolled student, ideally in Electrical Engineering, Mechatronics, Computer Science, Robotics, or similar.
- Strong hands-on mentality and technical interest in hardware. Basic knowledge of Linux and command line usage.
- Structured, independent, and reliable work approach - especially when dealing with security-critical technology.
- German at least B2 level (important for clients and team), good English is an advantage.
- Willingness to travel for occasional on-site assignments and optional driving license class B.
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What we offer
- Hands-on practice instead of demos - you work on systems that are actively used by the customer.
- AI tooling as standard - Claude & Co. are part of our daily work.
- Flexible working hours around your studies (up to 20 hours/week during lecture period).
- Location Munich - modern office with its own workshop and short communication channels within the team.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Pixel Group GmbH
For over 30 years, the PIXEL Group has been providing software development and IT services such as IT administration, software solutions, application and embedded development. With our daughter companies (PIXEL, Mixed Mode and NETexpress), we offer a wide range of services that are tailored to your needs.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Working Student Robotics Operations & Technical Support
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
