Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Ratingen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze requirements for implementing Identity & Access Management and ITSM solutions, create training materials, and optimize processes by developing efficient interfaces.
Job Technologies
Your role in the team
- You take ownership of analyzing and evaluating functional, technical, and business requirements with the objective of implementing and integrating Identity & Access Management and ITSM solutions.
- You communicate professionally and in a customer-focused manner with users, and create training materials and videos.
- By designing solution scenarios, evaluating alternative approaches, and preparing decision documents, you contribute to optimization and quality assurance.
- You also analyze and resolve incidents, ensuring smooth and reliable operations.
- You identify potential process improvements, implement efficient interface and automation solutions, advise business departments on mapping IAM and ITSM processes, and independently carry out their implementation.
- In addition to implementation, administration, monitoring, and maintenance of the systems you are responsible for, you create and maintain the necessary documentation for operations and support.
- You ensure compliance with ISO 27001 requirements and data protection regulations.
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Our expectations of you
Education
- You hold a degree in Computer Science, Business Informatics, or a comparable IT-related qualification.
Qualifications
- Your quick comprehension skills and analytical mindset enable you to work in a solution-oriented and self-reliant manner.
- You are a strong communicator, enjoy working both in a team and independently, and place high value on delivering high-quality results.
- Your very good German skills are complemented by fluent English proficiency.
Experience
- You have solid experience with Identity & Access Management solutions and ITSM systems, and have successfully implemented and optimized IT solutions and interfaces.
- You also have experience in creating PowerShell scripts and can apply them to implement services in ITSM systems.
- Ideally, you have experience with Omada and Matrix42 or other leading IAM and ITSM tools.
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What we offer
- This position can be full-time or part-time (minimum 30 hours/week).
- DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis.
- Many of our employees work part-time or in flexible working models.
- Please talk to us about the flexibility you need during the application process.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
DKV Euro Service GmbH + Co KG
As a leading European mobility service provider, we devote ourselves to efficient mobility solutions for controlling commercial fleets. Our portfolio includes smart products and services around refueling, alternative propulsion options, toll handling, liquidity benefits and innovative connected services.
Description
- Founding year
- 1934
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation