Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Verl
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle product inquiries related to motion control systems using TwinCAT, analyze technical questions, and support customers during commissioning through practical assistance and solution development.
Job Technologies
Your role in the team
- Processing product inquiries regarding the application and purpose as a central and company-wide point of contact.
- Analysis of specific customer inquiries regarding the control and regulation of drive systems with NC, NCI, and CNC within our automation software TwinCAT.
- Clarification of detailed technical questions on the topics of NC, NCI, CNC, and compact drive technology - partly in collaboration with product management and development.
- Practical support and solution-oriented consulting for our customers through remote maintenance and on-site service.
- Development of solutions to ensure a quick and smooth commissioning at the customer's site.
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Our expectations of you
Education
- Successfully completed studies in Electrical Engineering, Mechatronics, or Automation Technology.
Qualifications
- Solid knowledge in the field of automation technology and PC-based control technology.
- Knowledge of our automation software TwinCAT or alternatively PLC programming is desirable.
- Ability to present complex technical content clearly, in a structured manner, and comprehensibly.
- Enjoyment of committed and team-oriented collaboration.
- Strong customer and service orientation, even in stressful situations.
- Very good knowledge of German (at least C2 level) as well as good knowledge of English (at least B2 level) in speaking and writing.
Experience
- Alternatively, successfully completed advanced training as a state-certified technician (m/f/d) in the field of electrical engineering and several years of experience in an industrial environment.
- Experience in drive technology.
- Initial programming experience with G-Code is advantageous.
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What we offer
- Exciting tasks in an international high-tech company with plenty of room for innovative ideas and professional development.
- An open and family-oriented corporate culture with flat hierarchies and a culture of personal "you".
- A future-proof job at a financially solid, owner-managed family business.
- An attractive compensation package, 30 days of vacation, contributions to company pension schemes beyond statutory requirements, asset-building benefits, as well as holiday and Christmas bonuses.
- Flexible and modern working time models, including flextime as well as the option to compensate overtime with time off or to receive fair compensation.
- Depending on the area of responsibility, the option to work remotely on individual days after a successful onboarding and probation period.
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Benefits
More net
Topics that you deal with on the job
Job Locations
This is your employer
Beckhoff Automation GmbH
Beckhoff is your reliable partner for automating your processes. On the basis of PC-based control technology, we implement open automation systems that are precisely tailored to your needs. We use a wide range of products and components in order to be able to offer you a tailor-made solution - from industrial PCs to IO and fieldbus components to drive technology and automation software.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Internet, IT, Telecommunication
Technical Support Engineer TwinCAT Motion
- Location
- Verl
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
