IT support specialist in first-level support

Coupa Deutschland Gmbh

Job

In this role, you handle inquiries from users and suppliers, assist with IT platform configuration, and coordinate technical queries between experts and clients.

Job summary

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Job technologies

Your role in the team

  • You handle inquiries from users regarding technical topics or supplier onboarding.
  • You support our clients in configuring and using our IT platforms for procurement processes.
  • You coordinate support for technical inquiries with our experts or with the contacts at the client.
  • You are a cooperative and sought-after contact person who provides users and suppliers with assistance in their daily work.

Our expectations of you

Education

  • A solid business administration education and professional experience.

Qualifications

  • A friendly and helpful manner when dealing with customers.
  • Understanding of IT systems in the intranet and ideally with SAP or other procurement systems such as SRM, ARIBA, or COUPA.
  • The interest in familiarizing oneself with new topics.
  • Ideally good command of English.

What we offer

  • An exciting opportunity in a great team and the chance to develop yourself further.
  • Flexible working hours.
  • A permanent employment with a fair salary and additional benefits.
  • An office in the heart of Karlsruhe and the opportunity to work from home.

Benefits

Job locations

Map of the job locations
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  • Location Karlsruhe
    Baden-Württemberg, Germany

About your employer

Coupa Deutschland GmbH, based in Karlsruhe, is the German subsidiary of Coupa. It specializes in business spend management and assists organizations in digitizing and managing their procurement and spending processes.

Company type
Established Company
Work model
Hybrid, Onsite
Industry
Internet, IT, Telecommunication
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IT support specialist in first-level support

Coupa Deutschland Gmbh