Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle inquiries from users and suppliers, assist with IT platform configuration, and coordinate technical queries between experts and clients.
Job Technologies
Your role in the team
- You handle inquiries from users regarding technical topics or supplier onboarding.
- You support our clients in configuring and using our IT platforms for procurement processes.
- You coordinate support for technical inquiries with our experts or with the contacts at the client.
- You are a cooperative and sought-after contact person who provides users and suppliers with assistance in their daily work.
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Our expectations of you
Education
- A solid business administration education and professional experience.
Qualifications
- A friendly and helpful manner when dealing with customers.
- Understanding of IT systems in the intranet and ideally with SAP or other procurement systems such as SRM, ARIBA, or COUPA.
- The interest in familiarizing oneself with new topics.
- Ideally good command of English.
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What we offer
- An exciting opportunity in a great team and the chance to develop yourself further.
- Flexible working hours.
- A permanent employment with a fair salary and additional benefits.
- An office in the heart of Karlsruhe and the opportunity to work from home.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Coupa Deutschland Gmbh
Coupa Deutschland GmbH, based in Karlsruhe, is the German subsidiary of Coupa. It specializes in business spend management and assists organizations in digitizing and managing their procurement and spending processes.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT support specialist in first-level support
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
