Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you will collaboratively create tailored solution concepts with clients, serve as their technical contact, conduct problem analysis, and document error situations to enhance customer service.
Your role in the team
- Joint development of solution concepts with clients.
- Contact person for all technical questions.
- Problem analysis and troubleshooting.
- Documentation of encountered error situations.
- Further development and optimization of customer service.
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Our expectations of you
Education
- Completed training as an IT technician, communication electronics technician, or a comparable qualification.
Qualifications
- General affinity in the field of information technology.
- Good spoken and written English skills.
- High flexibility, reliable work ethic, strong communication skills, and customer service orientation.
Experience
- Experience in technical customer support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
