Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
You handle tickets, advise users, plan, install and configure software including updates, analyze and document technical faults, develop fixes, optimize support workflows and manage user accounts in the Microsoft environment.
Your role in the team
- Receipt of requests via the internal ticketing system.
- Consulting, planning, installation and configuration of software, as well as performing updates.
- Documentation and analysis of technical issues, as well as the development of their solutions.
- Continuous optimization of support processes and general user management.
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Our expectations of you
Education
- Successfully completed commercial vocational training and/or university studies in the field of computer science.
Qualifications
- Good knowledge of the Microsoft environment.
- Teamwork skills and a high level of technical affinity.
Experience
- Several years' experience in IT support is desirable.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
