Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Technologies
Your role in the team
- Acceptance, analysis, and processing of IT disruptions and service requests (1st and 2nd level).
- Installation, configuration, and maintenance of hardware and software.
- Support and training of users in IT-related matters.
- Support in the implementation and management of IT projects.
- Documentation of solutions and maintenance of the knowledge database.
- Collaboration with external service providers and internal departments.
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Our expectations of you
Education
- Completed vocational training in the IT sector (e.g., IT specialist (m/f/d)) or a comparable qualification.
Qualifications
- Solid knowledge in the administration of Windows and/or Linux systems.
- Good German and English language skills, both written and spoken.
- High service orientation and strong communication skills.
- Problem-solving skills and analytical thinking.
Experience
- Experience with ticketing systems and ITIL processes.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
1st & 2nd Level Supporter
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
