Job
In this role, you assist the team with documentation and training, analyze and optimize IT processes, and manage IT assets to effectively support the entire client lifecycle.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- Creation and maintenance of documentation, training materials, and user information.
- Support of the team in the operational daily business around the client lifecycle.
- Analysis, visualization, and optimization of workflows and processes.
- Support in the implementation of IT procurement and the management of IT assets.
- Participation in projects for the further development of support, service, and asset management processes.
Our expectations of you
Education
- Degree in Business Administration, Business Informatics, or a comparable field.
Qualifications
- Basic understanding of common hardware and software solutions in a corporate environment, as well as an interest in digital technologies and IT processes.
- A high level of teamwork and communication skills, as well as a professional and service-oriented demeanor in direct contact with clients.
Experience
- Ideally, initial experience in creating documentation, handouts, as well as visualizing workflows and processes.
- Ideally, initial practical experience with IT ticketing systems (e.g., Serviceware, ServiceNow, or comparable solutions) as well as in handling and tracking support requests.
What we offer
- Competent support in the specialized departments, seminars at our in-house training center DriveAcademy®, participation in information sessions for students, and a weekly student roundtable.
- First-class equipment and working conditions, state-of-the-art products, and collaboration on innovative projects in the development environment.
- Flexible deployment periods, health management, cooperation with fitness studios, and leisure activities.
- Part-time study program awarded for outstanding performance in your role, including financial and professional support.
Benefits
Work-Life-Integration
Higher take-home pay
Job locations
About your employer
At SEW-EURODRIVE, we're a global player and we're dedicated to making things move—with groundbreaking technologies and customized solutions in drive and automation technologies. Our more than 17,000 employees in 51 countries allow us to operate globally and across industries.
- 250+ Employees
- 1931
- Established Company
- Onsite, Hybrid
- Industry, Production · Logistics, Transportation
Employer reviews
- Career growth
- 2.8
- Engineering
- 3.1
- Working conditions
- 4.4
- Team culture
- 3.7
More jobs
These jobs might also interest you
Operation, monitoring, and further development of the network infrastructure. Administration and configuration of firewalls, routers, and switches. Ensuring network availability, performance, and security. Participation in IT security concepts and...
Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...
sino AG, based in downtown Düsseldorf, has been an innovative financial service provider for over 25 years. We specialize in the execution of securities transactions for the most active and demanding traders in Germany. With currently 26 employees, we...
