Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 3.486 to 4.586€ Gross/Month
- Location
- Riedstadt
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are responsible for the exchange and commissioning of hardware, independently solve IT problems, and systematically document your activities in the ITSM system for continuous process improvement.
Job Technologies
Your role in the team
- You are responsible for the exchange of hardware components as well as the troubleshooting of hardware issues within the scope of the IT hardware lifecycle (IMAC). This includes setting up PCs, notebooks, tablets, and smartphones, and ensuring the smooth operation of all peripheral devices.
- You independently analyze hardware, software, and network issues and ensure a sustainable and targeted solution for our users.
- You manage and update the local hardware inventory, conduct regular audits, and coordinate technical requirements closely with our procurement team.
- In close collaboration with other teams, you exchange information, assist in processing requirements, and also take over goods receipt as well as the handling of warranty and guarantee cases.
- You document requests, incidents, and solutions in our ITSM system (ServiceNow), maintain the knowledge base, and thus actively contribute to the continuous improvement of our IT processes.
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Our expectations of you
Education
- You have completed IT training or a comparable qualification and have experience in IT support, ideally in the healthcare sector.
Qualifications
- You can communicate technical content clearly and convincingly, demonstrating a strong sense of customer service.
- Independent work on-site is a matter of course for you, always focusing on quick and effective solutions.
- You are flexible and ready for on-site assignments in the South Hesse area (a pool vehicle will be provided); a Class B driver's license is required.
- You have very good knowledge of German; English skills are an advantage.
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What we offer
- Depending on your qualifications and professional experience, we offer you a gross monthly salary ranging from €3,486 to €4,586, based on the TVöD pay scale groups 8/9a.
- You work in a meaningful environment where all professional groups collaborate to achieve the best for the patients, clients, and residents of Vitos.
- In this role, you will accompany topics and projects that have a direct impact on the digital development of the Vitos Group, thereby actively shaping the future of Vitos.
- We offer you plenty of space to contribute your own ideas and take responsibility.
- You are part of a dedicated team with a strong drive for shaping and have the opportunity to choose your place of work at various locations in Hesse.
- Benefit from our flexible working hours model as well as the opportunity to work part of your time remotely.
- Enjoy 30 days of vacation per year.
- Enhance your qualifications through our comprehensive internal and external training program.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Vitos GmbH
Vitos Herborn and Vitos Weil-Lahn form a regional consortium under the umbrella of the Vitos Corporation. Our core task is the treatment of adults, children, and adolescents in psychiatric and somatic specialist clinics. Our accompanying psychiatric services support people with mental disabilities.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Specialist System Integration - IT Field Service
- Salary
- 3.486 to 4.586€ Gross/MonthNet salary converted from the gross salary in the job ad using tax class I.2.326 to 2.916 € net/Month · Tax class I
- Location
- Riedstadt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
