Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin, Dresden, Hanover
- Working Model
- Onsite
Job Summary
In this role, you coordinate IT support in Berlin, address hardware and software issues, and plan IT workplace installations while collaborating with various departments.
Job Technologies
Your role in the team
- You coordinate the local IT support at our Berlin location and are the primary contact for IT-related issues on site.
- You ensure that appropriate support within the defined standards is also provided at the Hannover and Dresden locations.
- You work closely with the site management as well as the central IT teams in Munich and coordinate local IT requirements.
- You assist our employees with hardware and software issues and provide onsite support when a personal presence is required.
- You plan and coordinate installations, moves, expansions, and changes of IT workstations (IMAC) as well as hardware replacements.
- You manage our meeting rooms, network components, and patch management processes, ensuring reliable IT operations.
- You coordinate IT-related requirements for office renovations and workspace relocations, working closely with internal departments.
- You support our development departments in implementing central IT policies and accompany local IT projects.
- Together with the central IT service, you ensure continuous improvement of our IT service management processes.
This text has been machine translated. Show original
Our expectations of you
Education
- You have a degree in Computer Science, training in the IT field, or a comparable qualification.
Qualifications
- You are familiar with Windows clients, hardware, and the common Microsoft technologies.
- You have good knowledge in the area of networks as well as basic IT infrastructure.
- You work independently, service-oriented, and maintain an overview even in a dynamic environment.
- Your strengths include excellent communication skills, organizational talent, and enjoyment in collaborating with different departments.
- Very good German skills as well as good English skills in spoken and written form complete your profile.
Experience
- You have several years of experience in IT support, workplace management, or in managing IT infrastructures.
- Ideally, you already have experience in IT service management or in coordinating smaller IT projects.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
ROHDE & SCHWARZ GmbH & Co. KG
Rohde & Schwarz entwickelt, produziert und vermarktet innovative Produkte der Messtechnik, Broadcast- und Medientechnik, Cybersicherheit, Sichere Kommunikation sowie Monitoring und Network Testing. Vor 85 Jahren gegründet, unterhält das Unternehmen ein Vertriebs- und Servicenetz in mehr als 70 Ländern.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Employer reviews
by devworkplaces.com
Total
(1 Review)3.2
Workingconditions
3.8Culture
3.5Engineering
2.6Career Growth
3.2