Job
- Level
- Experienced
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this job, you will perform 1st and 2nd level support directly for customers, install and configure hardware, analyze issues, and assist with IT projects at various locations.
Job Technologies
Your role in the team
- Provision of 1st- and 2nd-level support directly at the customer's site
- Installation, configuration, and commissioning of clients, notebooks, printers, and peripheral devices
- Error analysis and troubleshooting in hardware and software
- Support for Windows workstations and Microsoft environments
- Execution of hardware swaps, rollouts, relocations, and IMAC/IMACD services, along with documentation in the ticketing system
- Close collaboration with the Service Desk/Managed Service Team
- Support for IT projects and rollouts at various client sites
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Our expectations of you
Education
- Completed training/degree in IT or comparable experience
Qualifications
- Independent, structured, and reliable work approach as well as strong service and customer orientation
- Very good knowledge of German
- Class B driver's license and willingness to travel for client assignments
Experience
- Experience in 1st- and 2nd-level support as well as in handling Windows clients and standard hardware
- Ideally 2-3 years of professional experience in IT support or field service
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What we offer
- Personal additional benefits tailored flexibly to your needs - e.g., job ticket, JobRad, Gympass, or other benefits that can be individually agreed upon
- Very good and pleasant working atmosphere in a dynamic and international work environment
- An open communication culture with flat hierarchies and quick decision-making processes
- Support for professional and personal development
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Benefits
Health, Fitness & Fun
Job Locations
About Your Employer
Itconfig/all Gmbh
ITconfig/all GmbH, based in Leipzig, is a reputable IT service provider. The company offers top-notch IT services and employs dedicated professionals. It operates nationwide in Germany and provides various working models, including freelancing and permanent positions.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT service technicians
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
