Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will administer the Salesforce platform, configure users, workflows, and reports, gather requirements from stakeholders, and ensure first and second-level support for users.
Job Technologies
Your role in the team
- Administer, configure, and maintain the Salesforce platform (Sales Cloud, Service Cloud, or others as applicable), including user management, profiles, roles, and permissions.
- Design and implement workflows, validation rules, custom reports, and dashboards.
- Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions.
- Manage and execute data imports, exports, deduplication, and ongoing data quality initiatives.
- Provide first and second-level Salesforce support to end users, troubleshoot issues, and maintain detailed documentation.
- Work with external Salesforce consultants and vendors when required.
- Train new and existing users on Salesforce features and best practices.
- Monitor system performance and proactively identify areas for improvement.
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Our expectations of you
Qualifications
- You have a solid understanding of the Salesforce data model, security model, and core platform capabilities.
- You demonstrate strong analytical and problem-solving skills and approach challenges in a structured and solution-oriented way.
- You are fluent in English and German, both written and spoken, which enables you to collaborate effectively with international and local teams.
- You are comfortable working independently and managing multiple priorities in a dynamic environment.
- You are willing and able to commute to our Hamburg office at least two days per week.
Experience
- You have at least two years of hands-on Salesforce administration experience in a professional environment.
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What we offer
- You will be part of a highly motivated team in a dynamically growing group of companies.
- In our future-oriented industry, you can expect challenging tasks, projects, and regular team events.
- With us, you have the opportunity to work from home up to 3 days a week.
- We offer a mobility allowance and the option to lease a bicycle through 'mein Dienstrad'.
- You will benefit from 'Corporate Benefits,' a portal offering various employee discounts.
- We also offer a company pension plan.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
This is your employer
Gba Holding Gmbh
Die GBA Group ist einer der führenden Labor- und Beratungsdienstleister in Europa. Bei den internationalen Kunden von Untersuchungs-laboratorien gehört die GBA Group mit ihren hochspezialisierten Bereichen der Umwelt-, Lebensmittel- und Pharmaanalytik zu den anerkannten und stetig wachsenden Analysendienstleistern.
Description
- Founding year
- 1989
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
Salesforce Administrator
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
