Job
- Level
- Senior
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 112.000 to 179.000€ Gross/Year
- Location
- Wiesbaden
- Working Model
- Onsite
Job Summary
In this role, you will oversee NOC activities, deploy and manage network monitoring tools, handle incident escalations, and analyze network performance for infrastructure optimization.
Job Technologies
Your role in the team
- Provide technical oversight of Network Operations Center (NOC) activities at RCC-E, ensuring 24/7 monitoring coverage, adherence to operational procedures, and timely response to network events affecting DoDIN services.
- Deploy, configure, and administer enterprise network monitoring and management tools (NMS/EMS), including SNMP polling, syslog aggregation, and threshold-based alerting to enable proactive identification of network degradation.
- Manage incident escalation procedures for network outages and performance issues, coordinating with Tier 2/3 engineering teams, NETCOM, and government stakeholders to ensure timely resolution and proper documentation.
- Generate and deliver network performance reports, availability metrics, and trend analyses to government leadership, providing actionable recommendations for capacity upgrades and infrastructure improvements.
- Administer SNMP and syslog management infrastructure, ensuring all network devices are properly onboarded to monitoring platforms, log retention policies are enforced, and security events are forwarded to SIEM systems.
- Coordinate with transport and circuit management teams to track WAN circuit status, manage outage tickets with service providers, and maintain accurate network inventory and circuit documentation.
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Our expectations of you
Education
- Bachelor's degree (STEM/Business Admin) and a minimum of 8 years of relevant experience, OR an associate's degree and 10 years of relevant experience, OR an additional 4 years of relevant experience in lieu of degree.
Qualifications
- Must meet TESA Qualifications.
- DoW 8140 - IT (Network Operations Specialist) - Advanced.
- Certifications - must hold one active certification (one of the following): CCNA; OR CCNP Security - any track; OR JNCIS (Juniper Networks Certified Specialist).
- U.S. citizenship required.
- Active DoW Secret security clearance.
- Proficiency with SNMP v2c/v3 configuration, MIB management, and trap receiver administration.
- Vertrautheit mit Cisco ISE und der Verwaltung von Network Access Control (NAC)-Richtlinien.
- Knowledge of network automation and scripting (Python, Ansible) for NOC workflow optimization.
- Vertrautheit mit den operativen Verfahren des DoDIN NOC, den Berichtspflichten von NETCOM und den Richtlinien des Army-Netzwerkmanagements.
Experience
- Minimum of 4 years of demonstrated experience with TCP/IP networks.
- Minimum of 3 years of demonstrated experience with U.S. military command/control systems or commercial LAN/WAN environments.
- Hands-on experience with SolarWinds Orion (NPM, NTA, NCM) or equivalent enterprise NMS platforms.
- Experience with NetFlow/IPFIX traffic analysis for anomaly detection and bandwidth utilization reporting.
- Experience with ITSM platforms (ServiceNow or Remedy) for incident, problem, and change management.
- Experience with syslog management platforms (Splunk, ArcSight, or equivalent) and SIEM integration.
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What we offer
- Target Salary Range: $112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations.
- Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
- Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays.
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Topics that you deal with on the job
Job Locations
This is your employer
Peraton
Founded in 2017, Peraton specializes in national security and technology services, offering solutions in areas such as aerospace, cybersecurity, and defense.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Power Sector, Economy
Senior Network Management Support Professional
- Salary
- 112.000 to 179.000€ Gross/Year
- Location
- Wiesbaden
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
