Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Villingen-Schwenningen
- Working Model
- Onsite
Job Summary
In this role, you will handle user inquiries and assist them with IT issues. You will install and maintain systems, manage incident tickets, and support the IT infrastructure both on-site and remotely.
Your role in the team
- Receiving, qualifying, and recording all inquiries and reports from users.
- Management of IT infrastructure and client-server environments with a focus on user support on-site and remotely.
- Installation, configuration, and maintenance of systems and new hardware as well as their administration.
- Management and processing of incident tickets.
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Our expectations of you
Education
- Completed training as an IT specialist in system integration or a degree in (business) informatics.
Qualifications
- Very good German skills, good English skills.
Experience
- Ideally, initial practical experience in administration or IT support.
- Experience with Microsoft or Linux operating systems is an advantage.
- High service and customer orientation, strong communication skills, and experience with ticketing systems.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Villingen-Schwenningen
- Working Model
- Onsite
- Diversity
- Open for all genders
