Job
In this role, you will manage Windows clients, install and configure hardware and software, analyze IT issues in the ticket system, and administer cloud-based applications such as M365.
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Job technologies
Your role in the team
- Support and maintenance of our Windows client workstations
- Installation, configuration, and administration of client hardware and software
- Application support for specialized IT systems in the vehicle and workshop sector
- Independent prioritization, classification, and documentation of reported user issues and disruptions in the ticket system.
- Administration of cloud-based applications such as M365
- Operational implementation of IT security policies in the area of Endpoint Security
- Incident and Problem Management
- Close collaboration with the external IT hotline and continuous optimization of the associated processes.
- Integration and management of external IT service providers
- Participation in IT projects
Our expectations of you
Education
- Completed vocational training as an IT specialist (m/f/d) in the field of system integration or a comparable qualification
Qualifications
- In-depth knowledge of the Microsoft environment
- ITIL knowledge desirable
- Strong analytical skills for solving complex IT problems
- Independent, solution-oriented, and service-oriented way of working
- Strong communication skills, pronounced team spirit, and enjoyment in customer contact
Experience
- Several years of professional experience in 2nd- and 3rd-Level Support.
- Experience with VMware, vSphere, and VPN connections
- Ideally, experience with Matrix42 Workspace Management.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
With the turnkey construction of prefabricated reinforced concrete parts, we are one of the leading companies in Germany. We plan and produce our finished parts in our own factories in Paderborn and Leipzig.
- 2100
- Established Company
- Onsite, Hybrid
- Construction, Real Estate, Building Services
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