Job
- Level
- Experienced
- Job Field
- IT, BI, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Karlsruhe, Pforzheim
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for maintaining, securing, and enhancing our CRM applications, acting as the liaison between departments and developers to ensure projects are successfully executed.
Job Technologies
Your role in the team
- You are responsible for the maintenance, security, and development of the CRM, SharePoint, Power Platform, and other cloud applications within the global corporate network.
- You are the link between the business unit and developers (internal/external).
- You ensure the Project, Change, and Incident Management.
- You receive the requirements from the business unit, analyze them, and pass them on to the international developers.
- You are responsible for 1st and 2nd level support of helpdesk inquiries and incident reports.
- They train employees and key users.
- You lead application projects.
- You are responsible for the strategic development of the CRM system.
- You coordinate collaboration with external service providers.
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Our expectations of you
Education
- You have successfully completed your studies or further training in the field of computer science or business informatics, or an equivalent qualification.
Qualifications
- You hold Microsoft certifications in the areas of Dynamics 365, SharePoint, and ASP.NET.
- Your knowledge in core programming is desirable.
- Your certification in ITIL or Project Management is advantageous.
- You speak German and English fluently (Level C1).
- You are willing to travel occasionally (20%).
- You are communicative, customer-oriented, responsible, and resilient.
- You have an independent and team-oriented working style.
- Your sensitivity to cultural differences and your collaboration skills distinguish you.
Experience
- You have already gained several years of experience in Microsoft Dynamics 365 and SharePoint.
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Benefits
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KA RESOURCES
KA Resources is an internationally positioned recruitment agency that advises employers and employees in all areas of IT staffing. The company specializes in the specific needs of its clients, offering new perspectives and development opportunities.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Microsoft Dynamics CRM Application Manager
- Location
- Karlsruhe, Pforzheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
