Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will provide on-site technical support, handle hardware and software installations, maintain IT systems, and train users directly at customer locations.
Job Technologies
Your role in the team
- Provision of technical support and troubleshooting for hardware and software issues on-site at customers' locations.
- Installation, configuration, and maintenance of IT systems, including desktops, laptops, printers, and network devices.
- Troubleshooting and performing repairs for hardware failures.
- Support in the setup and configuration of software applications.
- Training users in the proper use of IT resources.
- Documentation of support tickets and updating the ticket system.
- Close collaboration with the Helpdesk team to resolve complex technical issues.
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Our expectations of you
Education
- Completed vocational training in the IT field or a comparable qualification.
Qualifications
- Solid knowledge in troubleshooting hardware and software issues.
- Good knowledge of Windows operating systems and Office applications.
- Customer orientation and strong communication skills.
- Ability to work in a team and flexibility to quickly adapt to changing requirements.
- Class B driver's license and willingness to travel within the region.
Experience
- Professional experience in IT support, ideally in the field of onsite support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
onsite support staff
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
