Job
- Level
- Experienced
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you design and implement IT infrastructures, execute migrations, advise clients on automation solutions, and optimize system operations while collaborating closely with sales and support.
Job Technologies
Your role in the team
- Planning and implementing modern IT infrastructures: You analyze customer requirements and develop technical solution concepts for the entire IT lifecycle. You install, configure, and commission IT systems. In doing so, you work with heterogeneous system landscapes and implement modern management solutions. You independently carry out migrations, rollouts, and system integrations, and document your work in operation manuals and configuration documents.
- Technical consulting in presales and project environment: You support our sales team in the technical assessment of customer inquiries and tenders. You contribute your expertise to proposal development and effort estimation, and convincingly present solution concepts in workshops, presentations, and reviews. In doing so, you advise our customers on topics such as software packaging, patch management, and automation solutions.
- Operation and Support of IT Systems: You ensure the smooth operation of IT infrastructures, perform maintenance, updates, and patches, and handle error analysis as well as troubleshooting in 2nd- and 3rd-level support. You monitor systems and continuously optimize their performance, especially in VDI environments and in managing base images, user profiles, and security policies.
- Ensuring Quality and Compliance: You implement security policies and measures and support compliance adherence. You actively contribute to the continuous improvement of our processes and standards, for example through the integration of PKI infrastructures, network components, or by utilizing container-based technologies to deploy scalable applications.
- Customer Support and Communication: You provide technical support to our customers in daily operations and projects. In this role, you work closely with the Service Desk, Service Account Management, and Sales. You train users and IT managers at the customer's site and assist with the implementation and use of ITSM platforms for structured management of IT assets, contracts, and services.
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Our expectations of you
Education
- Completed technical training or a degree in computer science or a comparable field of study.
Qualifications
- Practical knowledge in client and server management (Windows, Linux, macOS, Android, iOS) as well as in the use of management solutions such as Microsoft Configuration Manager (SCCM/MECM), Matrix42 Empirum, Altiris, or WorkspaceONE.
- Knowledge in automating IT processes with Ansible, Terraform, or VMware Aria Automation, as well as proficiency in PowerShell, Bash, or Python.
- Familiarity with IT service and asset management platforms such as Matrix42 Service Management or Altiris Asset Management for structured management of IT assets, contracts, and services.
- Knowledge of container-based platforms such as Docker, Kubernetes, or OpenShift is desirable but not mandatory.
- Motivation and commitment to further advance new topics in the IT lifecycle area.
- High communication and teamwork skills, analytical thinking, and a conscientious and independent work approach.
- Strong service and customer orientation.
- Proficient German language skills (at least C1) and fluent English language skills.
Experience
- Initial professional experience in planning, implementing, and managing client and server infrastructures as well as endpoint management systems throughout their entire lifecycle.
- Experience in software packaging and distribution as well as in patch management.
- Experience in the setup, operation, and optimization of VDI environments, including management of base images, user profiles, and security policies.
- Solid knowledge of network and infrastructure fundamentals as well as experience with virtualization technologies.
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What we offer
- An open corporate culture: We are a strong team of dedicated employees and treat each other as equals. The doors to management are literally always open. We continuously work on improving our communication and internal processes.
- Flexible working arrangements, both on-site and hybrid. We operate on a trust-based working hours system, and any overtime is compensated with time off.
- A structured onboarding program, supervised by at least one experienced mentor: After the initial days—which will mainly involve organizational matters, training sessions, and introductory rounds—you will immediately start with the daily business. Your mentor will provide intensive support during your onboarding to ensure you achieve sustainable learning effects from the very beginning. Additionally, more than 200 helpful colleagues are available to assist you with your new tasks.
- Targeted further training in consultation with our Education Manager: Together, we develop an individual development plan and support you in achieving your professional goals. The implementation is carried out internally or in the form of one of our numerous specialist and leadership training programs from external providers and certification partners.
- Modern Workplace: We provide you with a standard notebook, a company mobile phone, and a mobile headset—regardless of your role or position. All office workstations are equipped with two monitors each. For your health, our desks are height-adjustable, and the keyboard and mouse are ergonomically designed upon request.
- Popular benefits: The opportunity to use company cars, a company bike, or a job ticket - also for private use. If desired, you can also benefit from a kindergarten subsidy or the conversion of a salary component into VWL and BAV. Additionally, there are further incentives such as company and team events, discounts through the Corporate Benefits portal, free fruit and beverages, special acknowledgments for birthdays and anniversaries. There is also the possibility to take a sabbatical.
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Benefits
Work-Life-Integration
- 🏖️Workation
- 🍼Day Care for Kids
- 🚌Excellent Traffic Connections
- 🐕Animals Welcome
- 🏝Extra Holidays
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
WBS Training AG
More than 1,400 employees work to create digital and flexible education offerings. For more than 40 years, WBS GRUPPE has been providing excellent qualifications, self-competencies, and practical knowledge to students. This helps us to specifically increase our customers' job and career prospects, and helps businesses to develop competent staff. This is important to us.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Education System
Dev Reviews
by devworkplaces.com
Total
(1 Review)Career Growth
3.2Engineering
2.7Workingconditions
3.2Culture
3.5