Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for planning and configuring cloud telephony systems, integrating solutions like Yeastar and 3CX, and conducting troubleshooting and technical consulting in various client projects.
Job Technologies
Your role in the team
- Main responsibility for the Cloud Telephony systems.
- Planning, installation, and configuration of VoIP telephone systems.
- Support and further development of our own cloud platform.
- Setup of Yeastar and 3CX systems.
- Migration of existing telephone systems to modern cloud solutions.
- Setup of SIP trunks, phone numbers, and end devices.
- Integration of softphones, mobile devices, and Microsoft Teams (depending on customer requirements).
- Error analysis and troubleshooting.
- Technical consulting for our clients.
- Creation and maintenance of technical documentation.
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Our expectations of you
Education
- Completed training as an IT systems electronics technician, information electronics technician, IT specialist, electronics technician, or a comparable qualification.
Qualifications
- Ideally, knowledge of Yeastar or comparable systems.
- Good networking knowledge (TCP/IP, VLAN, VPN, Routing).
- Independent and structured way of working.
- Willingness to take responsibility for the entire Cloud Telephony area and to continuously develop it together with us.
- High customer and service orientation.
- Enjoying customer contact, solution-oriented work, and taking responsibility.
- Class B driver's license.
Experience
- Experience in VoIP and IP telephony.
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What we offer
- Permanent employment contract.
- Specialized training, certifications.
- Personal development plans that match your strengths.
- Time & Budget for Continuing Education - Learning is part of our culture.
- Flat structures, collegial cooperation, and genuine support in everyday life.
- Short decision-making paths & open, honest feedback.
- Joint team events and an environment where you feel comfortable.
- Diverse client projects across various industries.
- It is desired to contribute your own ideas and actively shape solutions.
- Responsibility in your area - not just 'task completion'.
- High-quality hardware, tools & software for efficient work.
- Ergonomic workspaces & modern technical infrastructure.
- 30+ vacation days.
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Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Innoteck GmbH
Innoteck GmbH, based in Rastede, provides companies with comprehensive IT services ranging from consulting and technical implementation to long-term support. Their offerings include modern IT systems, networks, WLAN solutions, cloud services, IT security, telecommunications, and managed services.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication