Job
- Level
- Junior
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Reinbek
- Working Model
- Onsite
Job Summary
You assist customers in installing and using auto-ID hardware, analyze and troubleshoot issues mainly remotely, carry out maintenance tasks, and document your activities in the ticketing system.
Your role in the team
- You provide our customers with telephone support for the installation, setup, and use of Auto-ID hardware (e.g., scanners, label printers).
- You assist with error analysis and troubleshooting - mostly remotely, occasionally on-site at the customer's location (Hamburg region).
- After the onboarding, you will take on maintenance and minor repair work on the equipment.
- You document your activities in the ticket system.
- You support our sales and product management team with technical information.
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Our expectations of you
Education
- A completed technical training or a technical degree - e.g., IT specialist, IT systems electronics, information electronics, or electrical engineering.
Qualifications
- Good analytical skills and enjoyment in solving technical problems.
- High customer orientation and enjoyment of direct interaction with users.
- Team spirit and good communication skills in fluent German (at least C1).
Experience
- Initial professional experience in the technical field is desirable but not mandatory – motivation, willingness to learn, and interest in technology are what matter to us!
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Food & Drink
Job Locations
This is your employer
Mediaform Informationssysteme Gmbh
As a leading provider of data capture and labeling solutions, Mediaform Unternehmensgruppe offers its own expertise in the areas of data documentation, data capture, data management, labeling products, and form and label printing.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Junior IT Systems Electronics Technician for Printers and Scanners
- Location
- Reinbek
- Working Model
- Onsite
- Diversity
- Open for all genders
